HM Management, LLC

Serves Pawtucket, RI

35244

Hired 6 times

6 employees

19 years in business

Free on-site estimate

4.7

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Credentials

Background Check

Steve Hornsby
Completed on 10/3/2023

Introduction

Unfortunately, the #1 complaint from property owners is that their management company "doesn't respond" to questions, phone calls or email. Many property management companies out there today take on too many properties. The thought behind doing this is making money. Although we are in business to make money, we NEVER take on more clients than we can handle, ensuring each and every owner and/or association receives the personal service they deserve. The best part about property management is that every day is different. I have always found it interesting to think outside the box to solve problems or issues and being in property management, I am presented with different issues on a daily basis.

Q&A

What education and/or training do you have that relates to your work?

Our property management staff constantly attends professional training and seminars and is involved in the property management community. We are affiliated with CAI (Community Association Institute) and all of our property managers have had extended training specific to community management and received the designation of CMCA (Certified Manager of Community Associations).

What types of customers have you worked with?

The bulk of our business is managing community associations. These consist mainly of condominiums as well as retail property. We also have a great deal of individual unit management clients who value our expertise in project coordination as well as owner services.

What advice would you give a customer looking to hire a provider in your area of work?

Definitely make sure that the company you choose is the right fit for your property and not simply the least expensive. A property manager works closely with each property so be sure that your expectations are all agreed upon prior to signing a contract.