PMI Mountain Collection

Serves Lehi, UT

35244

Not yet available

10 employees

19 years in business

Not yet available

5.0

This pro accepts payments via Credit card and Stripe.

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Credentials

Background Check

Thomas Hoffman 
Completed on 5/18/2025 

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Introduction

Local, Hands-On Team-We’re not just property managers; we’re your neighbors. Based in the heart of the Park City, our local team is available 24/7 and always ready to respond — quickly and personally. We manage long term, short term and 2nd homes.

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Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

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We truly cater our services to fit the home owners need. We strive for a win win situation for both the homeowners are ourselves. We do offer discounts and runs specials throughout the year.

What is your typical process for working with a new customer?

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Our typical process is to first have a conversation with the homeowner. We want to be sure they are a good fit for our portfolio but also we want them to feel comfortable with us as a property management company. The next step would be to meet at the home in person or via zoom if homeowner is not local. We can then start talking about the home, our services and why we are different from the other companies out there. We typically can have the home up and ready within 2 weeks. Of course, this depends on a few logistics but 2 weeks if very common for us.

What education and/or training do you have that relates to your work?

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We have over 20 years in the Property management industry. From doing housekeeping, maintenance, concierge services, short term vacation rental management, 2nd home management and long term management. We also have a real estate license within our owner partners so that we are in compliance with all state laws. One other thing is, although we are a privately owner family business we also have the backing of a national brand that we partner with and can lean on, as needed.

How did you get started doing this type of work?

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In 2006, my father had a 2nd home and he asked us to watch over it so that he could feel comfortable with not being here. From there our company started and grew by word of mouth and today, we are still growing that way.

What types of customers have you worked with?

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We have worked with homeowners that are absentee and only come to Utah once or twice a year. We have worked with homeowners that live in the SLC valley and we see more frequent. We have worked with investors and we are able to help them find the right properties.

Describe a recent project you are fond of. How long did it take?

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We love each of our homeowners and we love to help them with their projects that help make their asset as beautiful as possible. We are currently onboarding a home that was management by another company. This home was not taken care of and truly had alot of issues but we are managing all the vendors, getting bids and ensuring it is going to be a top producer all while the owner is out of town and we have constant contact so they he feel comfortable.

What advice would you give a customer looking to hire a provider in your area of work?

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The advice I would give is interview a few companies, go with the one that you feel the most comfortable with. It is not always about the cheapest or the most expensive. But trust is key. You have to trust the company that they are going to do what they say and do it as if it was their home. No short cuts! I would also find out their communication policy. No one wants a company that signs you up and then you can hardly reach them. Unfortunately that happens way more often than I would like to hear about.

What questions should customers think through before talking to professionals about their project?

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1. Are you looking for long term, short term or mid term? 2. How often are you planning to use the home? 3. Are you willing to invest in your home with upgrades, as needed. Sometimes a little extra money put in can make a home earn so much more in revenue.

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