What should the customer know about your pricing (e.g., discounts, fees)?
Our typical property management fee is 10%, but we offer flexible pricing based on the size and scope of your portfolio. For owners with multiple properties, we provide discounted rates as part of our bulk pricing options. All of our fees are transparent—no hidden costs—and we customize our pricing to fit the specific needs of each client. As a family-run business with deep industry connections, we’re also able to help you save on maintenance and repair expenses by leveraging our long-standing relationships with trusted local vendors. Our goal is to maximize your property’s value while keeping your costs manageable.
What is your typical process for working with a new customer?
Our typical process for working with a new customer begins with a detailed consultation to understand the property, the owner’s goals, and any current challenges. We then conduct a full property assessment, including rent analysis and a maintenance review. From there, we tailor a management plan that includes marketing, tenant screening (if needed), financial reporting, and maintenance coordination. We ensure a smooth onboarding process by handling all paperwork, tenant communication, and system integration, keeping the owner informed every step of the way.
What education and/or training do you have that relates to your work?
The Atari team is led by an experienced real estate broker with extensive expertise spanning both commercial and residential properties. Our team also includes specialists in insurance, accounting, finance, and property maintenance, ensuring a comprehensive and knowledgeable approach to real estate management.
How did you get started doing this type of work?
Atari Management began as a family effort, inspired by our shared experience across multiple areas of the real estate industry. Each of us had built careers in fields like brokerage, insurance, finance, accounting, and property maintenance. Over time, we saw the opportunity to bring those skills together to create a well-rounded, service-driven property management company. What started as a shared vision has grown into a collaborative business where every member plays a vital role. Being family-run means we operate with trust, accountability, and long-term commitment—qualities that directly benefit the clients and communities we serve.
What types of customers have you worked with?
We specialize in residential, commercial, mixed-use properties, and condominium associations. No client is too big or too small for the Atari Management team.
Describe a recent project you are fond of. How long did it take?
One recent project that really stands out involved a duplex owned by an out-of-state investor. He had purchased the property over a year earlier with plans to renovate and rent it out, but ran into delays and setbacks due to unreliable management companies. In fact, he told us he'd had a bad experience working with several others before finding us. From the moment he reached out, we walked him through our full process, giving him a clear plan and timeline. Within just three months, we managed the full renovation of the duplex—handling everything from contractor coordination to final inspections—and had both units rented to qualified tenants. It was rewarding to help turn a stressful situation into a successful investment, and to earn the trust of a client who had almost given up on the project.
What advice would you give a customer looking to hire a provider in your area of work?
Look for a property management provider who is not only experienced but also transparent, communicative, and aligned with your investment goals. Ask about their tenant screening process, maintenance procedures, and how they handle emergencies. Make sure they offer clear financial reporting and are familiar with local laws and market conditions. Most importantly, choose someone who treats your property like their own — proactive, responsive, and professional in every aspect.
What questions should customers think through before talking to professionals about their project?
Before reaching out to a property management or real estate professional, it helps for customers to think through a few key questions:
What are your short- and long-term goals for the property? (e.g., cash flow, appreciation, long-term hold, quick turnaround)
What level of involvement do you want to have in day-to-day operations?
What is your budget for renovations, maintenance, and ongoing management?
Are you planning to self-fund the project or work with financing?
Have you had past experiences—good or bad—that are important for your new manager to understand?
What kind of tenants are you hoping to attract?
What’s your timeline for getting the property rent-ready and generating income?
Having clear answers to these questions helps us build a more customized and effective plan—and makes sure we're aligned from the start.