What should the customer know about your pricing (e.g., discounts, fees)?
Love + Dust’s pricing is built by estimated hours needed for the project during each phase. Also included in the fee is the design work, or deliverable that will be done during that phase. I estimate the hours I believe it will take to complete each phase, and build the pricing based on those hours. Billable hours will be invoiced toward the retainer balance once per month. The final fee is presented as a lump sum, so that you have clarity on the total expected investment.
What is your typical process for working with a new customer?
Your project is divided into several key stages, each carefully designed to ensure a seamless and enjoyable experience. From initial consultation to final installation, we're committed to bringing your vision to life with creativity, precision, and attention to detail. Throughout each stage, we'll collaborate closely with you, providing regular updates and guidance to ensure your complete satisfaction.
What education and/or training do you have that relates to your work?
Bachelor's of Arts in Interior Design, 20 years experience in the Colorado market.
How did you get started doing this type of work?
I took a job as an administrative assistant working for an interiors showroom, and quickly found that I enjoyed the work and had a natural knack for it. I transferred colleges and the rest is history!
What types of customers have you worked with?
I have worked with a multitude of customers over the last twenty years. I started my career working in the commercial sector, on large scale medical facilities and hospitality projects. Subsequently, I moved into the new construction production builder sector, then grew into the high end custom residential field, where I've spent the last 10 years.
Describe a recent project you are fond of. How long did it take?
I recently completed a renovation and addition to a 100 year old home in Louisville, Colorado. This project was challenging in many ways, due to the age of the existing home, and finding a way to bring the very traditional, Victorian style of the home together with the clients more transitional style. Also, the home was designated as a Historical Landmark, so we had additional constraints put on us by the local jurisdiction that made space planning a challenge. The design process for this house took approximately 13 months, which included new architectural plans, resetting after the clients released the architect from their employ, and permitting.
What advice would you give a customer looking to hire a provider in your area of work?
Define Your Style and Preferences: Have a clear idea of the aesthetic you want (e.g., modern contemporary with natural wood tones).
Create a vision board or collect images that reflect your style.
Set a Budget: Determine your budget range for the project.
Be open about your budget with potential designers to ensure alignment.
Research and Selection
Research Designers: Look for designers with a portfolio that matches your style. Read reviews and testimonials from previous clients.
Check Credentials and Experience: Verify the designer's credentials and professional affiliations. Consider their experience with similar projects, especially in high-end custom homes.
Portfolio Review: Ask to see a portfolio of their recent work.
Ensure their previous projects reflect the quality and style you are looking for.
Schedule Consultations: Meet with a few designers to discuss your project. Assess their communication style, creativity, and understanding of your vision.
Discuss the Process: Ask about their design process, timelines, and how they handle challenges. Inquire about their approach to collaboration and client involvement.
Review Contracts and Proposals: Carefully review the contract terms, including scope of work, payment schedules, and any additional fees.
Ensure everything is documented in writing.
Check References: Ask for references from past clients. Contact these references to inquire about their experience working with the designer.
Trust Your Instincts: Choose a designer you feel comfortable with and who understands your vision. Ensure they are someone you can communicate effectively with throughout the project.
By following these steps, clients can make an informed decision when hiring an interior designer, ensuring a smooth and successful project outcome.
What questions should customers think through before talking to professionals about their project?
1. How do you want the space to feel when it's completed?
2. How much time do you have to dedicate to meeting with your designer and make / finalize decisions?
3. What communication style do you need your designer to have?
4. What are your priorities for this project?
5. What is your realistic budget, and what is your "not to exceed" number? Not just for the construction of the project, but for the design fee itself.
6. How do you best make decisions?
