Design Craft Builder

Serves Newark, DE

35244

Hired 7 times

14 employees

38 years in business

$100/on-site estimate

4.8

This pro accepts payments via Cash, Check, Credit card, and Venmo.

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Credentials

Background Check

Richard Albert
Completed on 3/10/2023

Introduction

At Design Craft Builder we are driven by a passion for transforming our clients’ vision into reality. With a keen focus on cost effectiveness and efficiency, we pride ourselves on delivering projects that not only meet but often exceed our clients’ needs and expectations. Our mission is to create spaces that enhance comfort, safety, and enjoyment, all while optimizing the potential of existing spaces. From concept to completion, we are dedicated to the process of crafting projects that reflect our clients’ unique personalities and lifestyles, ensuring that every project is a testament to our commitment to excellence and client satisfaction. We build “Comfort for Life”

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

Our pricing is based on current material and labor pricing which we update monthly. We offer discounts on occasion generally based on current promotions. We do have a fee for projects requiring design and or extensive assessment of exiting condition (i.e. kitchens, baths, basement, additions). Fees are relative to the required time required of professional design and consultations.

What is your typical process for working with a new customer?

Our process includes : - first contact (usually a phone call to discuss the project to ensure that your project, our services and expertise are a good fit). - site visit which may involve a consultation fee on a case-by-case basis. You will be informed of any pending fees (if any) prior to our visit. - Estimate will be provided based on known information at the timer of the estimate - Deposit based on the project material values.

What education and/or training do you have that relates to your work?

35 years of experience as a full-service general contractor with services ranging from full "ground up" design-build projects to remodeling.

How did you get started doing this type of work?

Studied architecture before starting an interior finish carpentry business.

What types of customers have you worked with?

Our customers have ranged from large franchise restaurant and hotel groups, custom homes and remodeling. Our projects have ranged from 1,500.00 to 7 million dollars.

Describe a recent project you are fond of. How long did it take?

We have hundreds of projects that we continue to be proud of but they all share the satisfaction of our ability to understand and meet the customer's needs.

What advice would you give a customer looking to hire a provider in your area of work?

A customers' primary concern should be "trust" - Does the contractor listen to your needs and answer your concerns, or do they push what they want to sell? - can you verify the contractor's license(s) and insurance. - the lowest price is not the best way to choose a contractor any more than choosing the lowest priced doctor. There is always someone willing to do it "cheaper" but at what cost to you in terms of dissatisfaction and frustration?

What questions should customers think through before talking to professionals about their project?

It is always helpful to you and the contractor if you have a well thought out vision of your desired outcome. Having at least a general idea of the projects' basic elements can save hours of back and forth with the contractor in creating a design and estimate that truly meets you needs. Don't worry too much about the details, a good contractor will guide you through the selection and design process.