What should the customer know about your pricing (e.g., discounts, fees)?
We offer various discounts, including promotional offers and referral discounts, to help you save even more.
If you're planning multiple projects for your home, you can take advantage of cost savings over time. Thanks to an economic principle, the more work you have completed, the lower the cost per project tends to be. By bundling projects together, you’ll often pay less overall compared to completing them individually. So don't hesitate to request multiple projects at once—it’s a smart way to get more value for your money!
What is your typical process for working with a new customer?
We’ll begin with an on-site meeting with Joel or Noa, our experienced project managers, where we’ll present our services and thoroughly review your project details. Our goal is to provide you with comprehensive information and creative design concepts tailored to your vision.
You’ll then receive a detailed proposal and scope of work outlining every aspect of the project.
If we decide to move forward, we’ll kick off the process by finalizing the necessary paperwork. Our skilled team—comprising drafters, designers, architects, and engineers—will begin crafting your plans. Once you approve the designs, we’ll handle all required permits and approvals from your local city.
With everything in place, the Atlantis team of experts will begin construction, turning your vision into reality.
How did you get started doing this type of work?
My journey into the construction industry began when I designed and built my own home. The experience of turning my dream house into a reality sparked a deep passion for construction, particularly for the small details and finishes that truly transform a house into a home. Driven by a strong attention to detail and a commitment to exceptional customer service, I decided to open my own construction company. My vision was to fill a gap in the market by offering unparalleled customer care in the construction industry.
Since then, we’ve proudly played a significant role in building and renovating homes, commercial properties, and public facilities within our community. Our focus on quality craftsmanship and outstanding customer service continues to set us apart. We are dedicated to delivering the best possible experience for each client, and as we look toward the future, we’re excited to keep growing and expanding—always fueled by our passion for the industry and our commitment to our clients.
What types of customers have you worked with?
We’ve had the privilege of working with a diverse range of customers, including:
- Residential clients: Homeowners looking for renovations, additions, or custom-designed homes.
- Real estate developers: Professionals needing construction services for residential or commercial projects.
- Private homeowners: Individuals who want to create their dream home from the ground up.
Each project is unique, and we tailor our services to meet the specific needs and goals of our clients, ensuring a personalized and exceptional experience.
Describe a recent project you are fond of. How long did it take?
One of the projects we’re particularly proud of is a full home remodel we recently completed. The project involved transforming a 2,000 sqft home and adding a 350 sqft room addition. We worked closely with the homeowners to bring their vision to life, carefully managing every detail to ensure a seamless and high-quality result.
The entire project took us three months to complete, and the transformation was truly remarkable. From the updated interior design to the expanded living space, the finished home now perfectly reflects the homeowners' style and functional needs. It was incredibly rewarding to see the space come together so beautifully, and the clients were thrilled with the final outcome.
What advice would you give a customer looking to hire a provider in your area of work?
If you're looking to hire a provider in the construction or renovation industry, here are a few key pieces of advice:
Do your research: Take the time to research potential providers thoroughly. Look into their reputation, read reviews, and check ratings. Browse their website, social media profiles, and relevant forums to get a sense of their work and customer satisfaction. Don’t hesitate to ask for references and take the time to verify them. It’s crucial to ensure they have experience with projects similar to yours.
Communication is key: Clear and open communication with your contractor is essential for a successful project. Discuss your project’s scope, timelines, and budget from the outset. Setting expectations early on ensures that both you and the provider are aligned and reduces the likelihood of misunderstandings down the road.
By doing your due diligence and maintaining transparent communication, you’ll set yourself up for a smoother, more enjoyable experience with your construction or renovation project.
What questions should customers think through before talking to professionals about their project?
What is the purpose of the project?
What is the budget for the project?
What is the timeline for the project?
What are the specific requirements of the project?
What are the potential challenges or obstacles?
What is the desired outcome of the project?
Who are the stakeholders involved in the project?
What is the level of involvement required by the customer in the project?
What are the customer’s expectations from the professional?
What are the customer’s priorities for the project?
