What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is not only fair but also highly competitive in the market, ensuring you get exceptional quality and value for your investment.
What is your typical process for working with a new customer?
First step is typically a meet and greet over the phone, followed by scheduling an appointment to see the site of the project and take measurements. From here we want to get to know our customer, their personal taste and vision for the project. From here we typically want to provide them with opinions and insights to help bring the project to life. Lastly we schedule time to shop with our customers to look at the materials first hand. Then Stephen becomes best friends with the homeowners FOREVER (HAHA it's true).
What education and/or training do you have that relates to your work?
With over 20 plus years of experience in the field, we have gained extensive expertise across a wide range of construction skills, trades and management roles. We are members of the GHBA (Greater Houston Builder's Association) and NAHB (National Association of Home Builders). As members we regularly attend ongoing training classes that they provide. We also attend builder shows to stay up to date with products, materials and applications.
How did you get started doing this type of work?
I started as a 16 year old on a paint crew. From there I fell in love with general construction and remodeling. I have honed a craft for making visions a reality. I specialize in creating stunning transformations, turning your remodeling visions into beautiful, functional spaces.
What types of customers have you worked with?
I've had the privilege of working with a diverse range of clients, including homeowners, business owners, realtors, potential home buyers and property managers. All of whom seek quality, attention to detail, and customized solutions for each unique need.
Describe a recent project you are fond of. How long did it take?
While we could list many projects that we have thoroughly enjoyed, this semi recent interior remodel comes to mind as a fun project. The homeowners had just purchased the home and before moving in wanted to make a few changes. First thing we did was to re-level the master bedroom sub-floor and prepped the area for the new flooring install. We completely remodeled the upstairs bathroom, removed walls, tile, tub, toilet, mirror, lights, single sink vanity and vanity hardware (towel bars etc.). Installed a new, larger tub, framed in a niche for the soaps and shampoos, installed new exhaust fan, new lights, added additional receptacles, installed new drywall, applied new texture, new paint, installed all new bathroom floor tile, tub/shower wall tile, installed a new free standing double sink vanity, mirrors, toilet, faucets and vanity hardware. Also while we were here we installed wood flooring upstairs, installed a wood look tile all of downstairs, and completely renovated the stair well to have oak treads, handrails with iron balusters. Finally we stained the oak to match the new wood flooring upstairs. Total project took about a month to complete.
What advice would you give a customer looking to hire a provider in your area of work?
Make sure you discuss your timeline and budget upfront. A reputable contractor will help you align your expectations with realistic timelines and cost. Trust your instincts, if something does not feel right in terms of communication, professionalism, or trustworthiness, it might be worth considering other options.
What questions should customers think through before talking to professionals about their project?
Ultimate goal of the project, budget and timeline they would like the project completed by.