Vip-Restoration,Inc

Serves Rockville, MD

35244

Hired 28 times

10 employees

19 years in business

Not yet available

4.4

This pro accepts payments via Cash, Check, Credit card, PayPal, Stripe, Venmo, and Zelle.

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Credentials

Background Check

Chinunso Iwundu
Completed on 7/24/2025

Introduction

Your uttermost satisfaction is my goal!!! I respect my customers and treat their property as though it was mine, so when ever I am hired, I go the extra mile to ensure that I dedicate all my skills and knowledge and resources to ensure the best, you deserve the best and that's what I offer you, they best!!! customer for life! The fact that I am able to solve a problem, and provide a solution to a problem and the end result is what I like the most which is that happy face I see on my customers after the completion of every Job

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

I dont, I use what is called exactimate soft ware, its the same soft ware that all insurance companies uses to generate or write their estimates, its difficult to understand and or use, I was trained and certified to use it..its really cool

What is your typical process for working with a new customer?

I provide them free consultation and assessments, ie establish if the loose is or will be covered by insurance policy, ,, also establishing what make sense, if filing a claim is necessary or not etc

What education and/or training do you have that relates to your work?

Yes all the time

How did you get started doing this type of work?

I worked for a large corporation before and I was working my a off for them,,,so I love working hard and I decided to want to work harder

What types of customers have you worked with?

water damage remediation, Content restoration, building repairs, floor repairs , painting etc Mold and or fire damage restoration

Describe a recent project you are fond of. How long did it take?

The Lady that told her insurance company that she had flooded basement and was denied coverage, just for me to access and determined that she had a sum pump failure and called the insurance company and reversed that decision and she got coverage and saved about $25,000.00

What advice would you give a customer looking to hire a provider in your area of work?

My job requires training and a continuous training, find out if He is trained and or certified and above all licensed, make sure they are not giving you such a low price just to get in their and jack their prices up, ,,,, make sure they can deal with the insurance company if possible

What questions should customers think through before talking to professionals about their project?

I wish they really know that I paid for them to call me... meaning I spend money on advertizement, and when I am face to face or on the phone with them I want your business,