DPS360 LLC Professional Services DFW

We have a trained sales team that closely examines your order details in your first stage of contact with DPS 360 in order to provide precise fair prices based on factors such as estimated duration of your project, scope, level of complexity and required skill and workforce as well as needed materials.

The first point of contact is with our sales team as explained above. Once sufficient info has been exchanged and a quote has been given, the sales team arranges an appointment according to the technician’s availability and the customer’s preference. The next step is registering the order in our CRM system that creates a smooth convenient environment for managing the order from then onwards. On the appointment date, both the customer and the technician(s) are sent reminders about the appointment to double check everything. The technicians are set to arrive within a 3-hour time slot to start the job considering possible traffic, distance from previous job locations and/or any extra tasks they might have been assigned to on their previous orders. Our management systems tracks every step of the order. Upon the completion of the project at your location, our QC department reaches out via text/call to request your review of the experience in which case if all is well, the technician/customer service guides you to submit your payment.

Ikbal, the owner and technical director, has been in the field for more than 15 years having taken many supervisor positions at maintenance and handyman service companies and has multiple licenses and certificates. Our partners/technicians undergo rigorous background checks and technical interviews when starting at DPS 360. Our QC department constantly examines every single order in order to ensure customer satisfaction and excellent quality.

We decided to start and build the DPS360 family after 20+ years of being in the home service industry and gaining valuable experience. Our motto which represents our commitment is to provide 360 degrees of excellence in what we do, and we aspire to never settle for less :)

We have been blessed to have put a smile on the faces of thousands of customers from different walks of life, different ages through a huge variety of orders in both residential and commercial premises. Due to Ikbal’s (the owner) vast experience and our trusted professional partners, we cover a wide range of services from simple installations to HVAC, flooring and other complex handyman projects.

We were the general contractor on a renovation project, and took responsibility of flooring, drywall work, painting, plumbing, cabinet design and installation and dehumidifying and insulation. With our committed workforce and trusted partners, we are proud to have taken all steps completely with our client smiling throughout the whole project which took about 3 weeks.

The most important factor that the customers need to consider in order to have a great experience with any handyman company is to provide as many details, pictures and information as possible when placing an order. This leads to a proper assessment of the project, a precise quote, and the best appropriate technician dispatch for the job and ultimately results in a flawless experience.

1. Does my property have the facilities for what I would like to get done? (If the answer is unclear, DPS 360 is happy to offer free consultation or arrange visitations regarding your projects.) 2. Do I have a clear plan regarding my project in terms of my preferences or do I need consultation before confirming project details? 3. What is the budget range I have in mind for this project?