Platinum Home Service

Serves Loveland, CO

35244

Hired 31 times

2 employees

2 years in business

Not yet available

5.0

This pro accepts payments via Cash, Check, and Credit card.

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Credentials

License

License Holder: Gregory Schlauer
License Type: Plumber – Residential (CO)
License number: #RP.03000363
License verified on 3/24/2025
Valid through 2/28/2027
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Background Check

Gregory Schlauer
Completed on 4/24/2024

Introduction

Are you looking for a reliable and trustworthy home service provider? Look no further than Platinum Home Service. With our team of experienced and skilled professionals, we are dedicated to providing top-notch service for all your home needs. From plumbing and electrical work to HVAC installation and repair, our experts are well-equipped to handle any job with precision and efficiency. We understand the importance of a safe and comfortable home, which is why we prioritize the satisfaction of our clients above all else. At Platinum Home Service, we pride ourselves on our commitment to quality and customer care. Our competitive rates and transparent pricing ensure that you receive exceptional value for your investment. Don't hesitate to reach out to us for all your home service needs. Let Platinum Home Service be your trusted partner in maintaining and enhancing your home. Platinum Home Service - Where Quality and Customer Satisfaction Meet.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

Platinum Home Service charges a $39 evaluation fee to take a look at your project and provide you with an estimate. This fee is waived if you choose to move forward with the project. We also have a promotion of 10% off your first service with a maximum amount of $250.

What is your typical process for working with a new customer?

Platinum Home Service will collect some basic information like name, phone number, home or business address, and email address to establish you in our system. You can also book an appointment online through our website. We provide in person estimates catered to your specific needs. Same day service is provided for projects that can be completed in a shorter time frame. We accept payment in for the form of cash, check, debit and credit card.

What education and/or training do you have that relates to your work?

As the owner of Platinum Home Service, I have 24 years of experience in the building industry. This encompasses a wide range of skillsets to provide my clients with the best results possible without having to outsource labor. Carpentry, trim carpentry, drywall and paint, flooring and tile, windows and doors, electrical, equipment operator, as well as being a licensed plumber with many certified installer certificates.

How did you get started doing this type of work?

I started in the trades as a young man working for my father who is a general contractor. My focus at that time was remodels, additions, and basement finishes. Quality was very important to us, so majority of the work was performed inhouse. I believe my craftsmanship has always set me apart from the rest. As I mastered performing various tasks, I was always trying to learn another. When I was 35 years of age I ventured into plumbing and quickly found that it was the trade I was most passionate about. Helping the people in my community is very rewarding to me!

What types of customers have you worked with?

I have had the opportunity to work with many great people in my career. The part I enjoy the most about my job is the ever-changing environment. From tenants, homeowners to business owners I have worked with them all... My clients are the top priority for me, and I will always go above and beyond to ensure their needs are being met.

Describe a recent project you are fond of. How long did it take?

I had the opportunity to be a part of a special bathroom remodel that was donated to a young boy with a severe disability that requires him to be in a wheelchair. It was an honor and a pleasure to finish the plumbing on this project for his mother and him. Thanks to the plumbing supply house we were able to provide the fixtures at cost and I donated a few days of my time.

What advice would you give a customer looking to hire a provider in your area of work?

My advice would be to read their reviews and see what others are saying about the company. I am just getting started with this business, so mine will be minimal for the time being. Make sure they are insured, warranty their work and belong to associations that demand a higher business practice standard like the Better Business Bureau. Be wary of larger businesses owned by private equity firms that do not have the customers best interests in mind.

What questions should customers think through before talking to professionals about their project?

Questions will always vary depending on the person, project and situation. This is why are you hiring a professional to help guide you through the process. Platinum Home Service will be here to answer any questions you may have from start to finish of your project.