Benjamin Franklin Plumbing of Alpharetta

Serves Smyrna, GA

35244

Hired 258 times

5 employees

4 years in business

Not yet available

4.8

This pro accepts payments via Cash, Check, and Credit card.

Next Service

Hours

Sun Closed

Mon 9:00 am - 5:00 pm

Tues 9:00 am - 5:00 pm

Wed 9:00 am - 5:00 pm

Thurs 9:00 am - 5:00 pm

Fri 9:00 am - 5:00 pm

Sat Closed

Credentials

License

License Holder: Austin Butchart
License Type: Plumber – Master – Unrestricted (GA)
License number: #MP209434
License verified on 6/30/2025
Valid through 6/30/2027
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Background Check

Austin Butchart
Completed on 9/13/2022

Introduction

You're in great hands with Benjamin Franklin Plumbing of Alpharetta. We’re a local, licensed, and fully insured company with a 100% satisfaction guarantee. All of our plumbers are background checked, drug tested, and trained to provide upfront pricing before any work begins — no surprises, ever. We have 500+ 5 Star Google Reviews. We take pride in doing things the right way, and we back it all with a solid warranty. Our customers choose us because we show up on time, treat your home with care, and stand behind our work. We typically like to visit your home so we can fully diagnose the issue and identify any root causes. Every plumbing system is unique, and we’ve found that an on-site evaluation is the best way to provide an accurate and fair price. It also helps us make sure we don’t overlook any details that could affect the cost or quality of the repair.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

We are a locally owned and operated company, but also part of a nationwide network. The owner has lived here since 2001. We are licensed, insured and committed to providing a high a level of service. We focus on making the correct repair the first time, and we warranty all of our work. Thumbtack does charge our company to match with customers so we always appreciate the opportunity to provide an estimate on any needed repairs! We have found that the best way to provide an accurate and fair price is to see the issue in person. Every home and plumbing system in unique, and an on-site evaluation allows us to ensure we don't overlook any details that couple impact the cost or quality of the repair.

What is your typical process for working with a new customer?

We will get you on our schedule ASAP! Our plumbers will perform a full diagnosis and can also do a full home inspection just to make sure there is nothing else you need to be aware of.

What education and/or training do you have that relates to your work?

Our team has decades of experience ranging from small residential to large commercial jobs. We are certified by Navien and Rinnai for tankless water heaters!

What advice would you give a customer looking to hire a provider in your area of work?

Ask about warranties! All of our work is covered by our minimum 2 year parts and labor warranty.

What questions should customers think through before talking to professionals about their project?

I would consider whether you want a long term or short term fix. We always try to diagnose the root cause of the issue to prevent it from happening again.