U.S. Home Services

Serves Bensenville, IL

35244

Hired 268 times

23 employees

25 years in business

Free on-site estimate

4.5

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Samsung Pay, Square cash app, Stripe, Venmo, and Zelle.

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Credentials

Background Check

Johnny Sadkauskas 
Completed on 1/17/2022 

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Introduction

Our focus is customers needs and quality. We never cut corners, no matter the cost. We will take the time to make sure you're 110% happy before, during, and after our work is done. What you will notice when you first talk to us? Well, from the VERY FIRST conversation and until THE LAST, you will see our responsiveness and high level of care and then you will understand why 72% of our customers recommend us to their family, friends and neighbors after we are hired for the job! The customer is the #1 priority to us. We know that having a stranger come to your house can be awkward, but we can guarantee a positive experience because were very friendly, personable, and easy to talk to! We also offer ALL military service discounts all year around. We thank you for your service!

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Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

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We are very budget-friendly, fair, honest, and have competitive pricing. No estimate is ever final with US Home Services: which is exactly why it's an "estimate". We have a Meet It and BEAT it policy (which means we will not only meet any other estimates, but also BEAT it, as long as it's apples to apples in the job details. We're happy to negotiate pricing! We have a very exciting Get It Done Now Special Discount (which means approving your quote right away and getting right on the schedule) Giving this Get It Done Now Special Discount to our customers enables us to always have steady, stable work for our techs (as they are not paid by the hour, but by the job) An important side-note here is that by being transparent with our customers how our techs are paid, is that you can be extra -assured that our techs never rush through a job or cut any corners, EVER!

What is your typical process for working with a new customer?

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We excel in customer service from the very first phone call in learning about your project when scheduling your free assessment. A master tech then comes out to meet you and provides a thorough assessment. Our office then provides your free estimate, sent through email. We then hand-hold our customers throughout the whole process, from scheduling your project until completion. Our techs are extremely diligent about always cleaning up after the job, and making sure their workmanship is done with the highest top-notch quality care that you just won't get with any other company.

What types of customers have you worked with?

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What type of customers HAVEN'T we worked with?! New homeowners with their Inspection Report, to homeowners who just want an overall check-up for their insulation needs and concerns, to homeowners who've met with another company/another tech and are looking for a 2nd professional opinion or a better price or better quality: maybe they didn't feel a connection with another company/another tech, and are looking for a more personable and more qualified/knowledgeable tech. We've partnered with Habitat for Humanity: we're very generous and community-supportive with our time and materials. We work with commercial businesses as well as residential. In fact, 72% of our business comes from referrals, word-of-mouth, and repeat customers. What's a repeat customer? A customer who was so satisfied with how well we did their attic insulation that they call us to come and do their crawlspace, or a homeowner who loved the fantastic drywall job we provided that they call us a year later to come and do their insulation, etc. Our customers love us, and we love them right back!!

What advice would you give a customer looking to hire a provider in your area of work?

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Read reviews and testimonials from customers we've completed projects for, and don't hold back questions! It's YOUR free assessment, our expert techs who come out to meet you are there to make sure you understand the project in detail, and our estimators LOVE homeowners questions!! We offer and provide FREE assessments, and the ONLY thing we ask in return is that when scheduling your free assessment that BOTH decision makers are there for the appointment to meet with the master tech/estimator. Reason being your wife/husband/spouse/partner may have questions that maybe you wouldn't think to ask! And any home improvement project obviously is a big decision, so our estimators want to meet both of you, as money or at least a ballpark will be discussed.

What questions should customers think through before talking to professionals about their project?

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How soon are you looking to complete your project? Right away, ASAP, before winter, this month, next month, etc. Knowing your timeline allows us to be ultra-efficient and effective in scheduling your project with you. Also, a good tip before first meeting with one of master techs/estimators is to look at our website, as you may not be aware of ALL of our areas of expertise (and if it's listed on our website that means we specialize in it!!)

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