JC Services

Serves Norwalk, CA

35244

Hired 53 times

2 employees

26 years in business

Free on-site estimate

4.9

This pro accepts payments via Cash, Check, Credit card, Venmo, and Zelle.

Next Service

Hours

Sun 8:00 am - 10:00 am

Mon 8:00 am - 7:00 pm

Tues 8:00 am - 7:00 pm

Wed 7:00 am - 7:00 pm

Thurs 8:00 am - 7:00 pm

Fri 8:00 am - 7:00 pm

Sat 8:00 am - 7:00 pm

Credentials

Background Check

Juan Cruz
Completed on 6/28/2021

Introduction

We do quality home repairs, we can turn over houses &handyman work for reasonable prices, free estimates on site . we assure you great customer service and more. We enjoy doing hands on work and seeing that our customers are content and satisfied with our work. we are committed to doing a professional job and doing it very well so that the client is satisfied

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

Pricing varies with each job, we can give you a free estimate for whatever project you need, we will try working with you and try to negotiate the price if the customer would like to but if the price the customer is asking for is unreasonable then we will have to respectfully decline the job. We accept cash, check or credit cards. (All jobs being paid with credit card will be charged a fee of 3% of the total amount that will be charged by the point of sale system)

What is your typical process for working with a new customer?

Our typical process for working with a new customer is, getting into contact with the customer and trying to set a date and time for a free estimate, once we go to the site of the job we will give the customer an exact price and rough estimate on the time it would take to complete the work for the work that , if the customer decides to choose JC services then we will set up a time and date for when the customer would like for us to start, sometimes we do ask for a deposit on jobs that are more than $400

What education and/or training do you have that relates to your work?

I have a certificate of competency in electricity and all the years I worked with the family, a lot of what I know I learned while I was working in the family's business. I also went to the general contractors school for a time to learn more about the industry and to keep up to date with codes and laws required by the state.

How did you get started doing this type of work?

I started out doing this type of work 20 years ago with my family and one day I decided to start my own business.

What types of customers have you worked with?

I have worked with all types of customers from both ends of the spectrum from rude and cheap to friendly and fair.

Describe a recent project you are fond of. How long did it take?

We had a project for repairing and painting a retaining wall on a hill and the project was supposed to be done in 7 days but the weather did not allow us to finish on time. It was raining on and off constantly so what was supposed to be a 7 day job turned out to be a 10 day job.

What advice would you give a customer looking to hire a provider in your area of work?

The customer should ask for references or look at their reviews to see how their work is, what kind of person they are, the people skills they have and their prices. Their reviews and references should be able to give you everything you need to know about how the professional is and how they treat their customers.

What questions should customers think through before talking to professionals about their project?

The customer should first think about the budget for the project, the time frame for the project and when it can be done.