Floor Coverings International

Serves San Marcos, TX

35244

Hired 2 times

6 employees

2 years in business

Free on-site estimate

5.0

This pro accepts payments via Cash, Check, Credit card, and Zelle.

Next Service

Hours

Sun Closed
Mon 9:00 am - 6:00 pm
Tues 9:00 am - 6:00 pm
Wed 9:00 am - 6:00 pm
Thurs 9:00 am - 6:00 pm
Fri 9:00 am - 6:00 pm
Sat 9:00 am - 1:00 pm

Credentials

Background Check

Catherine Sihler 
Completed on 7/10/2024 

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Introduction

Floor Coverings International is a premier flooring company serving the greater Hill Country area with high-quality flooring design and installation services, with options that match your lifestyle, personal design, and price-point. Our on-site concierge service brings the showroom to your home or office, and with over 3,000 products, we have the right floor for your style and budget. We sell and install tile floors, patios, and backsplashes, carpet, laminate (new waterproof options), luxury vinyl (LVP), hardwood, and hardwood sand refinishing. We also do custom runners and rugs.

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Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

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Our pricing is based on the square footage of the project and includes the following: 1. Furniture moving 2. Removal and haul away of your existing floors 3. Subfloor preparation 4. New flooring including pad and underlayments 5. Installation of your new floors 6. Trim including quarter round and baseboards

What is your typical process for working with a new customer?

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We love working with new customers and helping them get the floors of their dreams. We come to your home with our Mobile Showroom loaded with over 3,000 flooring samples of carpet, hardwood, tile, laminate, and luxury vinyl. Our Design Associate will meet with you to understand your vision for your space and then show you samples that match your budget, lifestyle (pets, kids, etc), and design. During your in-home appointment, we'll measure your space and give you a down-to-the-penny quote. We'll then order your flooring and work with you to schedule the installation. We keep in constant communication throughout the whole process. On the morning of your installation day, your Design Associate will meet with you and the installation team to walk through the project. At the end of the installation, we'll do a final walk-through with you. Most of our installations are done in one day!

What education and/or training do you have that relates to your work?

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Our team is continuously trained in the latest flooring trends and installation techniques. We work closely with the largest flooring manufacturers in the country and only carry the highest quality of products at each price point. So whether you are looking for budget-friendly vinyl or super plush luxury carpet, you know you'll receive the best quality product that will last for years.

How did you get started doing this type of work?

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We've always loved home renovation and bringing new life to people's homes. New floors and new paint make the biggest impact on improving a space. We're a family-owned local business and we enjoy being able to give back to the community.

What types of customers have you worked with?

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We work with both residential and commercial customers in the Texas Hill Country including San Marcos, New Braunfels, Lockhart, Wimberley, Driftwood, Blanco, Canyon Lake, and Spring Branch.

Describe a recent project you are fond of. How long did it take?

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We recently worked with an older couple that had significant damage to their upstairs carpet due to pets. They were looking to replace the carpet with a hickory waterproof laminate but worried that the pet urine odor had permeated the subfloor and baseboards. We were able to remove the soiled carpet and then apply a treatment to the subfloor and baseboards to address the pet odor. After ensuring the odor was fully removed, we then installed their beautiful new waterproof laminate floors. Seeing the joy on their faces as they viewed their new floors and couldn't smell pet odor anymore, was priceless!

What advice would you give a customer looking to hire a provider in your area of work?

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Make sure you are comparing proposals evenly and that each proposal includes the same scope of work, square footage, and quality of product. Many companies will use less quality products and slip in extra charges at the end to keep their estimates low.

What questions should customers think through before talking to professionals about their project?

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Make sure the estimates you are receiving include all aspects of the project including furniture moving, removal and haul away of your old flooring, underlayments and carpet padding, subfloor preparation, trim work, and tax. Our estimates are all-inclusive.

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