Banks Flooring and Restoration

Serves Sugar Land, TX

35244

Hired 1881 times

4 employees

11 years in business

$50

4.8

This pro accepts payments via Cash, Check, Credit card, Square cash app, and Zelle.

Next Service

Hours

Sun 8:00 am - 8:00 pm

Mon 8:00 am - 8:00 pm

Tues 8:00 am - 8:00 pm

Wed 8:00 am - 8:00 pm

Thurs 8:00 am - 8:00 pm

Fri 8:00 am - 8:00 pm

Sat 8:00 am - 8:00 pm

Credentials

Background Check

Daniel Banks
Completed on 2/4/2021

Introduction

Banks Flooring and Restoration Family owned and operated by Daniel and Erin Banks. He has more than 10 years of experience providing high-quality residential and commercial carpet/tile/upholstery cleaning services. We offer state of the art technology, eco-friendly products and I equipment, competitive prices, and excellent customer service. We take great pride in our attention to health and safety, staying up to date with regular training in the latest cleaning agents and methods. We use only non-toxic and environmentally friendly cleaning agents, leaving your carpet, tile, and upholstery thoroughly clean and free from allergens. Our aim is to provide you with expert service, honest estimates, and helpful consultations. From professional guidance to long-lasting work, our kind and knowledgeable staff are here to help you every step of the way. At Banks Flooring and Restoration, we make sure your needs come first and offer a variety of top-quality services and plans. Our main goal is to take care of everything from the very beginning, bringing you exceptional results.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

We offer discounts for educators, first responders, military and healthcare workers as a gratitude for your service. We are fully insured and stand by our work. We offer competitive pricing and same day combined service discounts.

What is your typical process for working with a new customer?

We appreciate our customers. We schedule at the customer's convenience. There are no hidden charges in our quotes. We strive for customer satisfaction and offer competitive pricing.

What education and/or training do you have that relates to your work?

The owner/operator has had extensive professional trainings and a decade of experience in both commercial and residential cleaning and restoration services.

How did you get started doing this type of work?

We started in the carpet cleaning business after working for two nationwide carpet cleaning companies. We realized that we could provide a better service at a better price.

What types of customers have you worked with?

1. Carpet cleaning 2. Tile and grout cleaning 3. Sealant application (water based or color sealant) 3. Air duct cleaning 4. Upholstery cleaning 5. Flood/water damage restoration 6. Vinyl/linoleum

Describe a recent project you are fond of. How long did it take?

We enjoy working with our customers and recently had the opportunity to complete a grout sealant hand painted application in a terracotta tile kitchen that made a night and day difference and left our customers happy with the dramatic results.

What advice would you give a customer looking to hire a provider in your area of work?

Truck mounted units provide sustained higher temperatures (constant heat - minimum 230 degrees). They also provide superior suction to remove all dirt and allergens, and drastically reduce the drying time for your carpet/padding which reduces the opportunity for mold and mildew to grow in your carpet and padding. You should actually see steam coming from the tool that they are using, or it is just hot water which will saturate your padding and carpet.

What questions should customers think through before talking to professionals about their project?

1. Is the company bonded and insured? 2. Does the company have up to date training and equipment? 3. Are the employees thoroughly background checked? 4. How long will it take your carpet/upholstery to dry? 5. Does the company use green chemicals that are safe for pets and children?