Stone Master and Tile Care (Restoration,Sealing)

Serves Apache Junction, AZ

35244

Hired 86 times

2 employees

19 years in business

Not yet available

4.9

This pro accepts payments via Cash, Check, Venmo, and Zelle.

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Credentials

Background Check

Isreal Rodriquez 
Completed on 4/28/2021 

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Introduction

Stone Master and Tile Care Stone Restoration and Sealing-Floor Scrubbing,Cleaning of Grout Staining and Polishing Tiles including: Ceramic,Porcelain,Slate,Flagstone,Marble and Travertine. Services also on Concrete Polishing, VCT Tile Floors stripping,waxing buffing, and maintenance. Experience is a must in this trade of service. I have over 25 years experience in Stone Restoration and Sealing all Natural Stone Care. Travertine floors cleaning and sealing for repairs, polishing, sealing, and buffing. Marble Floors for cleaning and sealing, for repairs, polishing, sealing, and buffing. Concrete Floors for cleaning and buffing, and Regular Maintenance Flagstone Floors for cleaning and sealing high sheen gloss Ceramic floors for cleaning and sealing, grout staining, change your grout to the color you want.(Ceramic tiles can't be polished, just cleaned or replaced) Porcelain Floors and Floor Stoned Planks look like wooden floors but are made out of stone for cleaning and sealing, for cleaning and grout staining your grout to the color you want. Mexican Tile Saltillo Floors for cleaning and sealing high sheen gloss on. Slate floors cleaning and waxing with 3 to 4 coats of glossy sealer. All showers,shower pans,shower walls, tub decks, back splashes, and granite countertops are additional service charges. When cost and performance are the most important decision, call Stone Master and Tile Care Stone Restoration and Sealing Servicing Phoenix, Az.

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Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

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Stone Master and Tile Care charges by the square footage of tile you have thru out your home or commercial establishment. Our services are cleaning and sealing all natural stone such as Marble, Travertine, Granite, Slate, Saltillo, Flagstone, Porcelain and Ceramic. We can polish your Marble and Travertine floors with a compound powder that shines your floor to a brilliant shine, we can fill in all cracks and holes on your Travertine and Marble Floors, with out having to replace or Demo any tiles. When it comes to grout we can scrub your grout with our side by side floor machine with a sturdy brush that wont damage your floors. Sometimes your grout is really bonded from spills and dirt to the grout over the years or some times a bad mix of grout when installed. Our process to resolve discolored grout is called "MAKING OLD GROUT LOOK LIKE NEW" when this process is needed it is called a "GROUT STAIN" to where you can either match the color of original grout color to where you can change the color of your grout to the color you want. This grout stain is a water base sealer and lasts up to 5 to 10 years to where all other sealers last up to 1 to 2 years depending on what kind of tiles are protected with the 511 Porurus Plus Sealer. Our discounts are a for "SURE: only if you are a existing customer. Stone Master and Tile Care has discounted over the years and made home owners very happy. All tile and grout need yearly maintenance so we know how expensive it can be to keep up on all your tile needs.

What is your typical process for working with a new customer?

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When introducing ourselves to a new customer or approaching a existing home owner or builder we are in a high level of respect, our customer come first when dealing with any tile issues. Our Floor Techs are 5 years or more into the Natural Stone Restoration experience and we all are aware and know how to solve all your tile issues and we can take care of them in a timely professional manner at your convenience.

What education and/or training do you have that relates to your work?

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I am Isreal and I am the owner of Stone Master and Tile Care and I am always on hand with a crew to get the job done on all sealing, repairing cracks and holes, grout stains, polishing and removal of scratches on your floors. I have trained each of my guys that have been with me for over 5 years and I am old school on these floors witch to me are the wright way of doing Restoration on Natural Stone. I have 19 years in servicing all of Arizona and I have a Certificate of Marble and Crystalizing Natural Stone. I have trained my crews when it comes to Natural Stone and Restoration customers come first.

How did you get started doing this type of work?

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I was introduce to this type of work back in 1999. I worked for this big Granite shop that made Granite tops and installed all natural stone in Residential homes that were getting built in Scottsdale and thru out the valley. I happened to get hire as a driver and was trained to clean and seal floors. We had a lot of customers because the company I worked for also did remodels for Camelot Homes, Shea Homes all these big builders that were coming to build homes out in Scottsdale, Az. and some parts of the valley. Well when people bought homes the company I worked for had contracts for installing all Natural Stone and Granite tops in their kitchen and restroom in the homes purchased. So here is where I came in , I will get a work order to go and clean and seal Granite tops or scrubbing the floors and than having to seal the tile and grout before home owners moved in. I service thousands homes from 1999 to present .. So to make a long story short I ended up loving this trade and it stuck with me for 19 years and still going strong, and I am proud to serve all the home owners and builders in Phoenix, Az.

What types of customers have you worked with?

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Stone Master and Tile Care has done service for Barret Jackson up in Paradise Valley area, serviced the home of Kevin Johnson back when he was with the Suns, service work for Doctors, Lawyers and your average home owner. I serviced Commercial Floors for Family dollar Stores, I serviced KinderCare, Beauty Brand locations and I am now contracted and servicing PetSmart stores.

Describe a recent project you are fond of. How long did it take?

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There is no job to small or to big when it comes to cleaning or sealing your floors. I always get a kick when Stone Master services a home owners floor and they are amazed of great work that has been completed whether it is a grout stain or removal of scratches, home owners are always relieved because we did not have to rip out or replace any tile or grout. That is the satisfaction we service in saving time and money, that is Restoration.

What advice would you give a customer looking to hire a provider in your area of work?

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Advice to customers are ..make sure your tech has the experience in doing floors ...experience is big must.

What questions should customers think through before talking to professionals about their project?

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When cost and performance are the most important decision, call Stone Master and Tile Care Stone Restoration and Sealing, servicing all of Arizona.

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