Platinum Tile and Marble LLC

Serves Novi, MI

35244

Hired 146 times

4 employees

11 years in business

Free on-site estimate

5.0

This pro accepts payments via Cash, Check, Venmo, and Zelle.

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Credentials

Background Check

Jacob Kovacs
Completed on 9/24/2020

Introduction

Attention!!**We specialize in all things tile and stone as well as dumpster rentals. Quality and customer service are our priority. Licensed and insured for business operations. When reaching out over Thumbtack, please be serious, and do not expect a turnaround time of less than a week or two for the project start. We work our best to schedule you in a realistic time frame. All project leads cost fees. Our prices are medium to high. We specialize in tile prep and installation related items, and we do NOT install electrical, plumbing (sinks), handles, doors, handle related items. We do not facilitate repairs or cleaning. WE DO NOT OFFER DEMOLITION SERVICES. Instagram @platinuntileandmarble

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

Do not request project quotes if your not ready or serious for project. Thumbtack charges professionals on its platform fees for every lead. My pricing for jobs differ due to job specifics, time schedules, material choices, prep work, and tile selection and pattern.

What is your typical process for working with a new customer?

I request dimensions of work space, discuss desired type of tiles and patterns. I also request pictures of the work space for quotation purposes. I request customer to send details over messaging or directing to my cell number.

What education and/or training do you have that relates to your work?

I have learned from qualified professionals that worked for numerous years which helped start my business.

What types of customers have you worked with?

I have worked with both residential and commercial clients who want standard and custom work done.

What advice would you give a customer looking to hire a provider in your area of work?

Make sure the business is licensed and insured. look at their portfolio of jobs and their reviews.

What questions should customers think through before talking to professionals about their project?

Whats my budget. What time do I have for projects. Do I know what design and layout I want. Do I know how many square feet I have measured. Do I know where to buy tiles and materials.