SwainStrongMoving

Serves Arvada, CO

35244

Hired 188 times

6 employees

6 years in business

$150/hour

4.9

This pro accepts payments via Cash, Credit card, Google Pay, PayPal, Samsung Pay, Venmo, and Zelle.

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Credentials

Background Check

Andrew Swain
Completed on 10/31/2023

Introduction

Swain Strong Moving has over a decade of experience to help you move with professionalism and ease. Our company is built on integrity, honesty, and exceptional customer service. We know how stressful a move can be and we aim to make your transition as peaceful as possible. Rest assured all our movers are extensively and intensively trained for the best outcome possible.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

The clock starts when movers arrive at your pick up location and ends when they have placed everything to your liking in your home. Base pricing includes labor, protective equipment like shrink wrap and moving blankets and general liability insurance. We are also fully licensed. All jobs have a 2 hr minimum (except specialty items) and we bill in 15 minute increments. You are not bound by the estimated time, only time worked. We take a $25-50 deposit which is credited to your move day for a job to be fully confirmed. Please call the office to speak to a moving specialist about ways to be prepared and keep moving time to a minimum. Thank you!

What is your typical process for working with a new customer?

We love to have a personal connection to our customers. We like to call our customers for any details that are important to them and for the move to go as smoothly as possible. We understand that moving can be stressful and we like to help as much as possible at reducing that stress. A phone call is the best way to do this, but we can also be reached here on Thumbtack messenger or our office line (see profile) can also be texted for your convenience. We typically reach out 1-2 days in advance of the move to confirm everything is good on your end. And we are always available via call, text, or email to answer any questions or concerns. Thank you!

What types of customers have you worked with?

We work with all types of customers. We serve families to businesses, studios to large homes, furniture and appliances to specialty items like pianos and safes.

What advice would you give a customer looking to hire a provider in your area of work?

Do your due diligence. Find out if there are any additional fees and when the clock starts. Some companies start time when the crew leaves the yard. Ask how experienced the crew is and if the company is licenced and insured. These details matter as inexperienced movers cost less but take a lot more time. And they may not know how to move difficult pieces or unusual or tight home settings. And licensed movers are held to a standard and authority that ensures integrity and good ethics. Insurance protects both you and the moving company.