Billy Goats Hauling and Property Preservation

Serves Saint Matthews, KY

35244

Hired 8 times

2 employees

7 years in business

$106

5.0

This pro accepts payments via Cash, Square cash app, and Zelle.

Next Service

Hours

Sun 6:00 am - 11:59 pm
Mon 6:00 am - 11:59 pm
Tues 6:00 am - 11:59 pm
Wed 6:00 am - 11:59 pm
Thurs 6:00 am - 11:59 pm
Fri 6:00 am - 11:59 pm
Sat 6:00 am - 11:59 pm

Credentials

Background Check

William Glenn 
Completed on 5/14/2024 

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Introduction

Debris Removal and Property Preservation Services That Get the Job Done Right We're a team of experienced professionals who know how to get the job done right. We'll remove debris quickly and efficiently, and we'll leave your property looking new. We also offer a wide range of other property preservation services, so you can be sure that your property is in good hands.

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Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

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Base price $95 Extra Large item 2+ person lift / special equipment $34 Appliances, entertainment centers, China cabinets, wardrobes, large slabs of countertop, sectionals (each piece counts separately), dining room tables for 8 or more people and other items that should be carried by more than 2 people or require special equipment. Large item 2-person lift $24 Dinner tables, couches, dressers, side boards, executive desks, tall bookcases and other items that should be carried by 2 people. Medium item 1-person lift $9 Dining room and desk chairs, end tables, stools, small rugs and other light items that should be carried by one person. Bags/boxes of clothes/housewares 1-person lift $7 A box is any item or items in a cardboard or plastic container that one person can carry safely. A bag refers to any item or collection of items contained in a sack, satchel, or similar carrier that can be safely handled by a single person. Examples of items that could go in bags or boxes include but are not limited to linens, clothes, plates, bowls, glassware, silverware, cookware, small appliances, small house decorations, books, and shoes. To help us ensure the quality of your donation, please check the container for any breaks, cracks, or rips before the hauler arrives. If you have glassware or fragile items, feel free to wrap them, label the box, or let the hauler know during pickup.

What is your typical process for working with a new customer?

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Next-Day Pickup Available Need it gone fast? We offer next-day pickups, so your items can be out the door in 24 hours.

What types of customers have you worked with?

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Main Customer Types: Property Investors Realtors People who are moving and need debris removal Property Management Companies

Describe a recent project you are fond of. How long did it take?

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Ah, I can tell you about one of our most interesting recent projects - the Broadmead Rd property in Louisville! This was a comprehensive property preservation project that really showcased our range of services. Let me tell you about the impressive Broadmead Rd project in Louisville that we tackled recently. This was a large-scale property preservation project that included: A massive hoarding cleanup spanning 3 floors (90-120 cubic yards of debris) Stump removal (4x6ft) Abandoned car removal Window repairs Coordination with the power company for a downed line What made this project particularly challenging was that about 70% of the debris needed to be bagged, which required significant manual labor and careful sorting. This kind of comprehensive project really demonstrates our ability to handle complex property preservation tasks.

What advice would you give a customer looking to hire a provider in your area of work?

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Based on my experience in the junk removal and property preservation industry, here are key tips for customers looking to hire a service provider: Get Clear Estimates Ask for pricing per cubic yard (typical range $40-60/cubic yard) Understand if there are minimum load fees (e.g., $100 for loads under 5 cubic yards) Request an on-site estimate for accurate pricing Verify Credentials Check for proper insurance coverage (should have at least $1M in liability coverage) Look for licensed and bonded operators Review customer testimonials and ratings Ask About Disposal Practices Inquire about eco-friendly disposal methods Check if they partner with donation centers like Goodwill Ask about their recycling practices for materials like metal and construction debris Discuss Timeline and Process Get a clear schedule for project completion Understand their team size and capabilities Ask about their safety protocols, especially for hazardous materials Communication Ensure they provide clear contact information Ask about their process for project updates Understand their policy for addressing any concerns

What questions should customers think through before talking to professionals about their project?

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Key Questions to Consider: Project Scope What exactly needs to be removed or preserved? Are there any hazardous materials involved? How many floors/rooms are affected? Are there any accessibility issues (narrow stairs, elevators, etc.)? Timeline Considerations When does the project need to be completed? Are there any time-sensitive elements? Do you need same-day service or flexible scheduling? Budget Planning What's your budget range? Do you need the service broken into phases? Are there any additional services needed (like window repairs or stump removal)? Property Details Is the property currently occupied? Are there any structural concerns? Are there any items that need to be donated or recycled? Do you need documentation of the work (photos, receipts)? Special Requirements Do you need eco-friendly disposal options? Are there any items that need special handling? Will you need any additional services (like board-ups or winterization)?

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