What should the customer know about your pricing (e.g., discounts, fees)?
Base price $95
Extra Large item
2+ person lift / special equipment $34
Appliances, entertainment centers, China cabinets, wardrobes, large slabs of countertop, sectionals (each piece counts separately), dining room tables for 8 or more people and other items that should be carried by more than 2 people or require special equipment.
Large item
2-person lift $24
Dinner tables, couches, dressers, side boards, executive desks, tall bookcases and other items that should be carried by 2 people.
Medium item
1-person lift $9
Dining room and desk chairs, end tables, stools, small rugs and other light items that should be carried by one person.
Bags/boxes of clothes/housewares
1-person lift $7
A box is any item or items in a cardboard or plastic container that one person can carry safely. A bag refers to any item or collection of items contained in a sack, satchel, or similar carrier that can be safely handled by a single person. Examples of items that could go in bags or boxes include but are not limited to linens, clothes, plates, bowls, glassware, silverware, cookware, small appliances, small house decorations, books, and shoes. To help us ensure the quality of your donation, please check the container for any breaks, cracks, or rips before the hauler arrives. If you have glassware or fragile items, feel free to wrap them, label the box, or let the hauler know during pickup.
Describe a recent project you are fond of. How long did it take?
Ah, I can tell you about one of our most interesting recent projects - the Broadmead Rd property in Louisville! This was a comprehensive property preservation project that really showcased our range of services.
Let me tell you about the impressive Broadmead Rd project in Louisville that we tackled recently. This was a large-scale property preservation project that included:
A massive hoarding cleanup spanning 3 floors (90-120 cubic yards of debris)
Stump removal (4x6ft)
Abandoned car removal
Window repairs
Coordination with the power company for a downed line
What made this project particularly challenging was that about 70% of the debris needed to be bagged, which required significant manual labor and careful sorting. This kind of comprehensive project really demonstrates our ability to handle complex property preservation tasks.
What advice would you give a customer looking to hire a provider in your area of work?
Based on my experience in the junk removal and property preservation industry, here are key tips for customers looking to hire a service provider:
Get Clear Estimates
Ask for pricing per cubic yard (typical range $40-60/cubic yard)
Understand if there are minimum load fees (e.g., $100 for loads under 5 cubic yards)
Request an on-site estimate for accurate pricing
Verify Credentials
Check for proper insurance coverage (should have at least $1M in liability coverage)
Look for licensed and bonded operators
Review customer testimonials and ratings
Ask About Disposal Practices
Inquire about eco-friendly disposal methods
Check if they partner with donation centers like Goodwill
Ask about their recycling practices for materials like metal and construction debris
Discuss Timeline and Process
Get a clear schedule for project completion
Understand their team size and capabilities
Ask about their safety protocols, especially for hazardous materials
Communication
Ensure they provide clear contact information
Ask about their process for project updates
Understand their policy for addressing any concerns
What questions should customers think through before talking to professionals about their project?
Key Questions to Consider:
Project Scope
What exactly needs to be removed or preserved?
Are there any hazardous materials involved?
How many floors/rooms are affected?
Are there any accessibility issues (narrow stairs, elevators, etc.)?
Timeline Considerations
When does the project need to be completed?
Are there any time-sensitive elements?
Do you need same-day service or flexible scheduling?
Budget Planning
What's your budget range?
Do you need the service broken into phases?
Are there any additional services needed (like window repairs or stump removal)?
Property Details
Is the property currently occupied?
Are there any structural concerns?
Are there any items that need to be donated or recycled?
Do you need documentation of the work (photos, receipts)?
Special Requirements
Do you need eco-friendly disposal options?
Are there any items that need special handling?
Will you need any additional services (like board-ups or winterization)?