What should the customer know about your pricing (e.g., discounts, fees)?
We do not offer standard discounts, but our pricing is flexible and is based on the volume of junk being removed, and the number of trips required to the dump. Larger loads or more complex jobs may qualify for negotiated rates. Contact us for a free estimate—we’re happy to work with you to find a fair price.
What is your typical process for working with a new customer?
We aim to make the process easy and personal. Whenever possible, we prefer face-to-face interactions to fully understand your needs. However, we’re also happy to communicate over the phone, or via text, or over email—whatever works best for you. We’ll go over the job details, discuss your specific needs, and provide a clear estimate before starting any work.
What education and/or training do you have that relates to your work?
With over 10 years of hands-on experience in junk removal, moving, and handyman work, we bring a wealth of practical knowledge to every job. After years of honing our skills, we decided to open our own business to provide reliable, professional service as our own managers. We’re fully equipped with all the necessary tools—hand trucks, straps, drills, grinders, garbage bags, and more—to handle any junk removal or handyman task efficiently and safely.
How did you get started doing this type of work?
We began by taking on part-time side jobs, helping friends and neighbors with tasks like junk removal, moving furniture, mounting TVs, and setting up furniture. Over time, we realized how much we enjoyed the work and the satisfaction of helping people, so we decided to turn our side hustle into a full-time business.
What types of customers have you worked with?
The majority of our customers are homeowners, renters, and landlords. Whether it’s clearing out a single room, assisting with a move, or managing a larger cleanout project, we tailor our services to meet each customer’s unique needs with care and professionalism.
Describe a recent project you are fond of. How long did it take?
One recent project we’re especially proud of involved helping a customer clean out their garage, which had accumulated junk over the years—including a table, stove, dishwasher, workout equipment, blinds, doors, pots/pans and more. The customer needed the job done by the end of the day, and we completed everything in just 3 hours. To fit their schedule, we brought their junk to one of our local lots, which helped us avoid multiple time-consuming trips to the dump and finish the job efficiently. The customer was thrilled with how quickly and smoothly everything was handled.
What advice would you give a customer looking to hire a provider in your area of work?
When hiring a junk removal provider, look for a company that’s reliable, trustworthy, and efficient. At MakeWay Junk Removal Services, we pride ourselves on working quickly without sacrificing quality, ensuring you’re completely satisfied with the job. Don’t settle for less—choose a team that respects your time and your space.
What questions should customers think through before talking to professionals about their project?
(1) What items need to be removed?
Make a list of everything you want cleared out to help get an accurate estimate. You can also take pictures/videos.
(2) How much junk is there?
Estimate the volume or number of items to understand the scope of the job.
(3) Are there any large or heavy items?
Identify bulky or difficult-to-move pieces like appliances or furniture.
(4) What is your timeline?
When do you need the job done? Are you flexible or working under a strict deadline?
(5) Do you have any access restrictions?
Consider parking, stairs, narrow hallways, or other factors that might affect the job.
(6) Will you need help moving items inside your home or property?
Clarify whether you need assistance only with removal or also with relocating items.
(7) Are there any hazardous materials or special disposal requirements?
Let us know if you have items that require special handling.
(8) What’s your budget or expectations for pricing?
Having an idea of your budget helps with negotiating and finding the best fit.
