Thrill Wave

Serves Phoenix, AZ

35244

Hired 8 times

3 employees

7 years in business

Not yet available

5.0

This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, Square cash app, Venmo, and Zelle.

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Credentials

Background Check

Ari Everett
Completed on 2/9/2023

Introduction

We are a local video production and photography company that specializes in creating content for businesses, brands, and people. We pride ourselves on being professional, punctual, and creative. We strive for 5 star service because we believe you get what you give; we would expect the same. Drop us a line to chat about your next project, we’re ready to help. We are a locally owned and operated business in Phoenix, AZ (happy to work out of state as well), and are proud members of the APA (Arizona Production Association) and the AAF (American Advertising Federation) as certified professionals in the film/video, commercial photography and marketing industries.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

We base our prices off the same labor rate on all projects. It’s how it should be with all contractors: fair, honest, and transparent so you know exactly what you’re paying for.

What is your typical process for working with a new customer?

We start with a consult (message, email, call, or in person) to get your project parameters. Then, we send you a quote. Once confirmed, we start scheduling and organizing production. We film and shoot. Then we edit. Average turn around is 2 weeks and then we make any revisions until you’re happy.

What education and/or training do you have that relates to your work?

12+ years combined industry work with increasing responsibility, complexity, and production size.

How did you get started doing this type of work?

We are ASU alums with an affinity for creative marketing and making cool content. We worked at various Fortune 500 companies and started doing freelancing work on the side, from local business (gyms, food, events) to international companies (Uber, NFL, Golf Digest). As our freelancing grew, we started an official business and agency, Thrill Wave, and went full-time with it.

What types of customers have you worked with?

We are proud of the work we’ve done and people we’ve worked with. From local business (gyms, food, events) to international companies (Uber, NFL, Golf Digest), we've worked across a broad spectrum of industries (food, tech, retail, real estate, events, sports, etc...) because we bring what's important to each-- powerful imagery that captivates an audience. It’s rewarding to look back on what great minds can create together.

Describe a recent project you are fond of. How long did it take?

We made a video for our client, Medaire/International SOS. They came to us saying the sales organization wanted more tools and ammo to arm the sales team with pitching, showing and marketing their products to their hot and cold leads, along with current clients. We made this, along with several other videos, for product and explainer videos that their clients could watch as supplemental information and to drive the value of their product offering. This helps arm their sales team with powerful tools to sell their products, educate customers and grow their business. From initial consult to final delivery, this took 4 weeks.

What advice would you give a customer looking to hire a provider in your area of work?

In our line of work, there can be a lot of smoke and mirrors around price, service, and creative expectations. We’ve been there. We wanted to break that mold in this industry and that’s where we stick out. We have honest pricing at a fraction of most firms. We listen to what you want and pride ourselves on giving professional and punctual service. And we deliver creatively superior results because of it.

What questions should customers think through before talking to professionals about their project?

For clients, we ask them to ask themselves; what are the end goals? Define them and write them down. This helps make a clear path from inception to completion and usage of the assets beyond the project. In marketing, creating the content is the journey, and the destination is placing it (advertising). Another question to think through is, how much do I value quality and creativity? There are a lot of people and businesses in this line of work now, but their portfolio and their data will speak to their quality and creativity. There is a difference, and it does create an edge. Finally, what is your long game plan? We find that trendy things fail, but style lasts forever. Think, long and hard, before you make something to post-- that's strategy.