What should the customer know about your pricing (e.g., discounts, fees)?
We know your time is valuable. To ensure the best value for your dollar, we offer free consultations to discuss your vision and the end uses for your images. Once we've learned about your project, we’ll provide you with an upfront quote. You won't ever need to worry about surprise invoices, hidden fees, or wasted time and money.
What is your typical process for working with a new customer?
No matter how polished you are in the boardroom, courtroom or office, we understand being in front of the camera can feel daunting. At Pixel Light, we've spent more than 25 years creating an experience that will help you feel relaxed and confident during your shoot. We're masters at asking the right questions before your session and directing you during the shoot so you can feel comfortable having your images taken. We promise the highest quality products, delivery and customer service.
What education and/or training do you have that relates to your work?
The technical skills needed to be an expert photographer and videographer are ever-changing, so education is continuous. In addition, our experience working with a wide variety of professionals has fine-tuned our ability to work well with various personalities to create images that communicate a compelling and quality brand message.
How did you get started doing this type of work?
Capturing the most amazing photos and videos has been a passion of ours for many years, but over 25 years ago we made it our full-time business endeavor. Product photography for a large manufacturing company was a large part of our early work. Today Pixel Light provides high-end brand marketing, business professional and advertising imagery, using still photography and full-scale video production.
What types of customers have you worked with?
We’ve worked with corporations, hospitals, universities, executives, and entrepreneurs to create images that communicate a compelling and quality brand message. We’re experts at working well in high-stress, high expectation environments. We promise the highest quality products, delivery, and customer service. We're consistent, on-time, professional, and we won’t waste your time.
Describe a recent project you are fond of. How long did it take?
One of the benefits of being in the image-capturing business is that our work is varied and creates many opportunities for projects that are enjoyable. We recently worked with a physician who is also a brand ambassador for an international fitness supplement company. Capturing still and motion images for a consummate professional in his native environment, in this case the workout room, and working a large company was both technically-exhilarating and a lot of fun. We loved hearing that they loved the ease of working with us and are excited to use the images we captured in their marketing campaigns!
What advice would you give a customer looking to hire a provider in your area of work?
The images on your website, social media channels, and in marketing materials influence your customer’s or potential customer’s decision to work with you or buy from your company. If your imagery isn't telling the right story about you or for your brand, you could be losing potential customers and not know it. At Pixel Light, we believe you deserve an imagery partner who cares about the finished product and your brand as much as you do. We are passionate about providing high-end photos and videos and doing it in the most professional, efficient and creative ways possible.
What questions should customers think through before talking to professionals about their project?
People do business with companies and people they know, like, and trust, which makes images vitally important to brand marketing. As you prepare for professional images, think about the characteristics and values you want to portray and share them with us. You can be confident knowing you'll never walk away with sub-par images. We get the right shots to tell your right stories.