Ox Foundations

Serves New Orleans, LA

35244

Not yet available

5 employees

4 years in business

Free on-site estimate

5.0

This pro accepts payments via Cash, Check, and Credit card.

Next Service

Hours

Sun Closed

Mon 7:00 am - 5:00 pm

Tues 7:00 am - 5:00 pm

Wed 7:00 am - 5:00 pm

Thurs 7:00 am - 5:00 pm

Fri 7:00 am - 5:00 pm

Sat Closed

Credentials

Background Check

Jacob James
Completed on 10/9/2024

Introduction

At OX Foundations, we specialize in restoring stability and protecting homes with expert foundation repair and waterproofing services. Whether your home sits on a slab or has a crawl space, we have the skills and solutions to address your unique needs. Our services include: Foundation Repair: Comprehensive solutions for slab homes and crawl spaces, including helical pier installations for long-lasting support. Waterproofing: Keep your home dry and protected with yard drainage systems, gutter downspout installations, and basement waterproofing. Concrete Lifting and Void Filling: Using advanced poly foam injection, we lift and stabilize concrete slabs while filling voids for a secure foundation. Crawl Space Encapsulation: Protect your home from moisture and mold with our crawl space sealing and encapsulation services. Floor Leveling: Restore sagging floors with our durable steel support systems. Subfloor Repairs: Address issues with damaged or weakened subfloors to ensure a solid foundation for your flooring. Floor Joist Repairs: Reinforce or replace compromised floor joists to maintain the integrity and safety of your home. With years of experience and a commitment to quality workmanship, OX Foundations delivers reliable results that you can count on. Let us help you protect and preserve your home for years to come! Contact us today to schedule your consultation!

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

Our pricing is determined upon inspection, as every job is unique and requires a personalized approach. We strive to provide fair and competitive rates based on the scope of work. We proudly offer military discounts and senior citizen discounts. Additionally, we run various promotions and special discounts throughout the year—be sure to ask about any current offers when you reach out!

What is your typical process for working with a new customer?

Our process begins with scheduling an appointment to assess your needs. If our services are required, our inspector will create a custom repair plan tailored to your situation. To secure your spot on our schedule, we require a 30% deposit—unless the project is being financed. Within a few days, you’ll receive a scheduled start date, and we do our best to honor those dates. Once work begins, we stay in close communication with you throughout the entire project to ensure everything runs smoothly. While we strive to be as thorough as possible during inspections, unforeseen issues can sometimes arise in construction. If any changes (change orders) are needed, we will discuss them with you promptly and work to minimize any disruptions.

What education and/or training do you have that relates to your work?

Our team members have years of hands-on experience across various construction-related fields. We are proud to have seasoned experts on staff, and we provide thorough training for all new crew members to ensure they uphold our high standards. This blend of experience and ongoing education allows us to consistently deliver quality workmanship on every project.

How did you get started doing this type of work?

Since 2016, Ox Foundation Solutions has proudly served Alabama with top-quality foundation repair, waterproofing, and concrete lifting services. We started with a simple goal: to offer innovative, reliable, and affordable solutions that protect homes for years to come. With over 10,000 satisfied customers, we’ve built our reputation on honesty, expertise, and treating every home as if it were our own. Our team’s deep knowledge of modern construction practices and common structural issues allows us to diagnose problems accurately and deliver lasting solutions. We continue to grow by providing thorough evaluations and custom repair plans for both residential and commercial properties.

What types of customers have you worked with?

We have worked with a wide range of customers, including homeowners, property managers, real estate professionals, and business owners. Our services extend to both residential and commercial properties. Whether it’s helping a family protect their home from foundation issues or assisting a business in stabilizing their property, we tailor our solutions to meet the unique needs of each customer. No job is too big or small—we are committed to providing quality work and excellent customer service to everyone we work with.

Describe a recent project you are fond of. How long did it take?

One recent project we’re especially proud of was a full crawlspace encapsulation for a 2,000 sq. ft. home. The first step was mold remediation, as we discovered mold growth during our initial inspection. We thoroughly treated and removed the mold to ensure the space was safe and clean before moving forward. After the remediation, we installed a complete drainage system, a sump pump, and a high-quality dehumidifier to keep moisture under control. The entire project took 5 days from start to finish. Throughout the process, we kept the homeowner informed and worked diligently to ensure the job was done right. By the end, their crawlspace was clean, sealed, and protected—giving them peace of mind knowing their home was safeguarded against moisture, mold, and structural issues.

What advice would you give a customer looking to hire a provider in your area of work?

When hiring a foundation repair, waterproofing, or crawlspace specialist, it’s important to choose a company with experience, proper licensing, and a proven track record of success. Always ask for references, read customer reviews, and ensure the provider offers warranties on their work. Be cautious of quick fixes or unusually low prices—quality work often requires proper time, materials, and expertise. A thorough inspection and a clear, detailed plan should always come before any work begins. Lastly, communication is key. Make sure the provider is willing to walk you through the process, answer your questions, and keep you informed every step of the way.

What questions should customers think through before talking to professionals about their project?

Before reaching out to a professional, it’s helpful for customers to consider a few key questions: -What specific issues are you noticing? (e.g., cracks in walls, water in the crawlspace, uneven floors, mold, or musty odors) -How long has the problem been occurring? -Have you noticed any changes or worsening conditions over time? -What is your budget range for repairs? -Are you looking for a long-term solution, or a temporary fix? -Are there any other home improvement projects planned that could impact the foundation, drainage, or structure? -Having answers to these questions will help professionals better understand your situation and recommend the best solutions for your home.