Aquaguard Waterproofing "The Trusted Name i...

Serves Annapolis, MD

35244

Hired 41 times

30 employees

35 years in business

Not yet available

4.2

This pro accepts payments via Cash, Check, Credit card, and PayPal.

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Credentials

License

License Holder: John Bryant 
License Type: HIC – Contractor – Home Improvement (VA) 
License number: #2701039889 
License verified on 3/6/2024 
Valid through 2/28/2026 
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Background Check

John Bryant 
Completed on 6/17/2021 

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Introduction

At AquaGuard Waterproofing, we stand behind our workmanship 100%. As such, many of our systems offer lifetime warranties, as well as great manufacturers’ warranties for all the products we use. We stand out from the other contractors whose warranties have a limited warranty period or a “hidden” annual warranty fee. With all of our warranties you are assured of reliability that you cannot find anywhere else. We have been servicing basements in the MD-DC-VA area for over 30 years. We install the largest, most effective basement drainage systems. Our word of mouth advertising is second to none. Most foreman have 15+ years of experience working on foundations of home. Being able to help homeowners with one of the most pain staking problems they have. Many homeowners dread when it rains, especially if they are away from the house. We like to take that worry away from them.

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Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

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We set appointments with all of our clients to survey your basement and provide a free estimate with no obligations.

What is your typical process for working with a new customer?

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When you call we provide free basement inspections and estimates with no obligations at all. Your foundation will be inspected for leaks and cracks to ascertain the source of wetness, after which our foundation contractors will develop a custom waterproofing solution for your basement. Our manufacturer’s product warranties are substantive and service warranties go for a lifetime! Contact us now for a sound and dry basement!

What education and/or training do you have that relates to your work?

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Having started in 1990, we boast expert staff members with collective experience in the industry going above 50 years. We promise our clients superior workmanship and quality in basement waterproofing and foundation repair at budget friendly prices, capped by a fantastic client experience to ensure your ultimate satisfaction. We are a local and family-owned business committed to providing top-notch basement waterproofing service and workmanship. We are also actively involved in several non-profit projects for the betterment of our community. In 2019 we celebrated our 30th Anniversary.

How did you get started doing this type of work?

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Started in 1987 making basement livable

What types of customers have you worked with?

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We've seen many basements that have had water problems for years and the homeowner didn't who to call to fix it. Window wells leaking, stairwells flooding, sump pump failures and battery back-up pumps (for insurance if the power goes out).

Describe a recent project you are fond of. How long did it take?

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We contracted with a client that had a bad experience with another contractor who could not get their basement dry. With our years of experience we discovered what the first contractor did not address, and we made the required changes. This project lasted 7 days and now the client has since built a beautiful recreation room

What advice would you give a customer looking to hire a provider in your area of work?

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Make sure the company that will fix your basement has been in business at least 10 years. Since you are buying a lifetime warranty - you want to make sure the compnay has been around during the dry summers, wet springs, during hurricane season and snowy winters. Ask the compnay to give you references from someone who has had work done over 7 years. Those are the homeonwers you want to talk to.

What questions should customers think through before talking to professionals about their project?

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How do I select the right contractor to waterproof my basement? Selecting a contractor can be confusing and frustrating, but here are a few pointers to guide you along: * Request the contractor to give you references, and make sure that among the satisfied customers there are a number from your area. At AquaGuard, we have thousands of available references. * Confirm that they are a certified member of the Basement Health Association through the basementhealth.org website, and have demonstrated the dedication to maintaining industry standards and continued professional education. * Look them up on the Internet, which is full of review sites that will criticize contractors who have failed to deliver on previous contracts with clients. * Make sure you have a written contract because you cannot hold anyone to oral promises. AquaGuard signs a contract with all its clients, stating all the steps to be taken and any additional services. * Don’t always go for what is cheaper. Sometimes the bargain price may indicate a sub-standard finished product. AquaGuard has a fixed price list with competitive quotes within the industry’s standard pricing. AquaGuard waterproofing is fully insured and licensed so you can rest assured and trust us to deliver on our pledges. In addition, we are members of both the National Association of the Remodeling Industry and the Basement Health Association, from which we are registered certified waterproofers of the latter.

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