Perma Dry Michigan Basement Waterproofing

Serves Novi, MI

35244

Hired 202 times

10 employees

15 years in business

Free on-site estimate

5.0

This pro accepts payments via Cash, Check, Credit card, Stripe, Venmo, and Zelle.

Next Service

Hours

Sun Closed
Mon 8:00 am - 7:00 pm
Tues 8:00 am - 7:00 pm
Wed 8:00 am - 7:00 pm
Thurs 8:00 am - 7:00 pm
Fri 8:00 am - 7:00 pm
Sat 8:00 am - 12:00 pm

Credentials

License

License Holder: Andrea Grant 
License Type: Residential Builder – Company (MI) 
License number: #262300677 
License verified on 1/20/2025 
Valid through 5/31/2026 
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Background Check

Andrea Grant 
Completed on 1/11/2022 

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Introduction

Perma Dry Michigan Basement Waterproofing is a reputable and professional family-owned Foundation Repair & Waterproofing Company. Our team specializes in evaluating and resolving structural, waterproofing, and foundation issues in properties throughout Southeastern Michigan. Our primary goal is to restore property integrity, safety, and value through our expert recommendations and high-quality repairs. With extensive experience in the field, our knowledgeable team possesses the necessary expertise to tackle any foundation or waterproofing challenge. We are fully licensed and insured in the state of Michigan, ensuring that our customers receive reliable and trustworthy service. By choosing Perma Dry Michigan Basement Waterproofing, our customers can have peace of mind knowing that their property value is protected and enhanced for years to come.

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Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

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Our pricing is fair and transparent, aligned with industry standards. We offer community discounts to support our local area. There are no hidden fees, and we provide detailed estimates upfront. Our goal is to deliver high-quality services at competitive prices.

What is your typical process for working with a new customer?

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1. Discovery Discussion: Let's chat about your needs and concerns over the phone, in person, or virtually—whatever works best for you! We’re here to listen and understand your unique situation, ensuring you feel heard and valued. 2. Site Assessment: Our friendly inspector will visit your property to evaluate the situation and identify any issues. We’ll explain our findings clearly and answer all your questions, ensuring you understand your property’s condition and the best solutions. 3. Free Inspections: Enjoy a no-cost, detailed estimate with our recommended solutions and costs. We pride ourselves on transparency, ensuring you feel confident and comfortable with the proposed plan. 4. Collaborate and Customize: Together, we’ll review the estimate and make any necessary adjustments based on your feedback. Your input is essential to us, and we’re dedicated to ensuring the solution fits your needs perfectly. Feel free to ask any questions during this process—we’re here to help and support you every step of the way. 5. Convenient Scheduling: We work around your schedule because your time matters! Your convenience is our top priority, ensuring a smooth and stress-free process. We know how important a safe and well-maintained home is, and we're dedicated to giving you peace of mind. 6. Satisfaction Guaranteed: Once the work is done, we’ll make sure you’re thrilled with the results and share some handy maintenance tips. Got questions or need support? We're just a call away, ensuring you feel confident and cared for every step of the way.

What education and/or training do you have that relates to your work?

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Education and Training: Our team is proudly certified by Fortress and Richtech Industries, ensuring we bring top-tier expertise to every project. With a seasoned crew that boasts extensive industry knowledge, we deliver exceptional service every time. Plus, we're dedicated to continuous learning and development, so you can trust that we're always up-to-date with the latest advancements.

How did you get started doing this type of work?

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This wasn't the path I initially envisioned, but a tragedy in my life provided new insights and led me to this fulfilling work. With years of experience and leadership, I've found my true calling. Together with my dedicated team, we've built a strong foundation of collaboration and expertise. We understand the importance of trust and reliability, and we're committed to delivering exceptional service that makes a real difference in your life.

What types of customers have you worked with?

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We've had the pleasure of working with a wide array of clients. Homeowners trust us to protect their homes from water intrusion, foundation compromise, and swampy backyards. Real estate agents rely on us for honest inspections for buyers and quality repairs for sellers. Landlords count on our solutions to keep their tenants safe and carefree. Builders and contractors incorporate our waterproofing into new projects, while commercial property owners safeguard their properties with our expertise and quality work. No matter who you are or what you need, we tailor our services to fit your unique requirements and ensure you get the best possible results.

Describe a recent project you are fond of. How long did it take?

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One project that stands out involved a homeowner whose yard was the lowest point on the block, causing serious water issues and foundation problems. Many contractors refused to even give an estimate due to the complexity of the job. The challenges included severe water intrusion, a yard grade pointing towards the foundation, and the need for extensive regrading. In just three days, we installed a 4-point French drain system with a sump pump, regraded the yard, and laid down new sod. The customer was thrilled with the results, describing it as a life-changing experience. Our team was prompt, hardworking, and dedicated to delivering exceptional service despite the challenges.

What advice would you give a customer looking to hire a provider in your area of work?

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Go with your instincts and choose a contractor you trust.

What questions should customers think through before talking to professionals about their project?

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Consider the following: Budget: What is your budget for the project? Timeline: What is the timeline for your project? Priorities: What are your top priorities? Scope: What is the scope of the project? Subcontractors: Will you be hiring subcontractors that need to work together? Communication: What are your communication preferences? Expectations: What are your expectations of the contractor and support staff?

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