Basement Waterproofing Specialists

Serves Englewood, NJ

35244

Hired 47 times

50 employees

16 years in business

Not yet available

4.3

This pro accepts payments via Cash, Check, and Credit card.

Next Service

Hours

Sun 11:00 am - 5:00 pm
Mon 8:00 am - 8:00 pm
Tues 8:00 am - 8:00 pm
Wed 8:00 am - 8:00 pm
Thurs 8:00 am - 8:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 5:00 pm

Credentials

License

License Holder: Deborah Klinger 
License Type: Home Improvement Contractor (PA) 
License number: #042058 
License verified on 8/11/2023 
Valid through 8/11/2025 
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Background Check

Deborah Klinger 
Completed on 3/6/2022 

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Introduction

The materials we are using are second to none. What we provide are easily industrial grade in comparison with other companies are proposing to use and quite frankly we are very concerned with what they are offering to the public. We also have highly educated and experienced inspectors and crews that stay here because we pay them more to retain them. From start to finish, customers are ALWAYS impressed and we work very hard to keep it that way. Coming from public service I didn't think business had the same gratifying feeling but it does here. Specifically when families are harmed by toxic mold and we come to the rescue. It's an amazing feeling and makes everyone here feel a great deal of purpose.

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Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

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Pricing is very, very simple. In fact what separates us from other companies is that we will never try to sell you more than you need. From what we hear we are the only company that will conservatively price projects and I think that's a big reason why we win so many jobs over our competition.

What education and/or training do you have that relates to your work?

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Absolutely. Everyday in everyway we can. We are actually confident that we are the cutting edge itself. For example, we invented 404 Stainless Steel Plate foundation repair. To this day no other company utilizes this method. It's amazing because it truly is the best way.

What types of customers have you worked with?

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The most common types of jobs we perform are actually uncommon within our industry. The reason we say this is because we've developed a business model that places the most capable crews on some of the largest jobs consecutively. Meaning, typically several large jobs commence a day, every day. This is quite different from the majority of our competitors whom would spend much more time on a job due to their lack of man power for example. So, a common type of job would be a large job. This means approximately 100 feet of system. By that we mean 100ft of our level-7 PVC pipe with eco filter (a sock like material that serves as an extra screen for the perforated PVC pipe, on a (base) rested in clean or B2 stone and topped with poured concrete and what's called Miradrain (a plastic that protrudes from the cove (where the floor meets the wall) to direct water from what's referred to as 'weep holes' (purposely placed holes to relieve hydrostatic pressure from the wall) tied to a sump pump and discharge line. Another important service to mention that often ties in with water prevention is mold remediation. This is because if you have mold, the mold if feeding off of the moisture so waterproofing essentially is the prevention that becomes cure. The remaining mold we eliminate altogether with a multitude of tactics.

Describe a recent project you are fond of. How long did it take?

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It has to be the one I mentioned earlier. Even with other homes we visit and see children with asthma faced with mold it breaks your heart in a million pieces. Knowing you walked out of there keeping them safe is the best feeling I don't think I could ever top.

What advice would you give a customer looking to hire a provider in your area of work?

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We are a family owned business and we treat all of our customers like family! But that's not only what separates us from our competition: We specialize in old stone foundations whether it be waterproofing or structural repair. We employee the highest caliber employees and use the best quality products available. Our goal is to lead the forefront of innovation setting the standard in this trade. We were the first to: Conduct mold remediation while simultaneously waterproofing. Offer lifetime warranties for our waterproofing services for the life of the structure. Offer lifetime warranties for the sump pumps. (We know they will not last a lifetime; it is a free replacement to our customers for our appreciation of their business). Clean out basements, crawlspaces and garages while waterproofing. Offer expert witness testifying, pictures & reports at no extra charge to our customers. To offer no small print on the back of our contract just the American flag. To offer 0% financing with no credit checks just a hand shake...

What questions should customers think through before talking to professionals about their project?

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I wish they knew the ins and outs of how to select the best company for the job. In other words have a greater understanding of what is going to give them what they need and want without it coming back to haunt and avoiding the undesirable fly by night companies out there.

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