Apex Foundation Experts

Serves Memphis, TN

35244

Hired 1 time

25 employees

3 years in business

Free on-site estimate

5.0

This pro accepts payments via Cash, Check, Credit card, and Square cash app.

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Credentials

Background Check

Juan Silvestre
Completed on 7/2/2024

Introduction

Apex Foundation Experts specializes in foundation repair, crawlspace repair, basement repair, and all types of waterproofing. Proudly serving the Mid-South area, we are dedicated to providing expert care and tailored solutions for every project. Our commitment to professionalism, quality, and clear communication ensures a smooth process from consultation to project completion. We use advanced techniques and high-quality materials to restore stability and safety to your home. Your satisfaction and home’s health are our top priorities, and we look forward to assisting you with expertise and care.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

We offer a variety of discounts, including a 5% savings for same-day sign-ups, veteran discounts, and cash discounts. Feel free to ask about all available options to find the best deal for your project.

What is your typical process for working with a new customer?

We start by calling to schedule a free inspection and estimate with one of our design experts. They conduct a thorough inspection, providing photos, videos, and detailed explanations of the issue and proposed solution. If you choose to proceed, our project manager will arrange a date for installation. Our foreman will oversee the project, explain each step, and address any questions. Once the project is complete, we ensure it meets your satisfaction before finalizing.

What education and/or training do you have that relates to your work?

With over 14 years in the foundation and waterproofing industry, our experts bring extensive hands-on experience and have completed various industry training classes. We’ve encountered and resolved a wide range of issues, ensuring expertise in every aspect of our work.

How did you get started doing this type of work?

We got started in this field by identifying a gap in the market for exceptional customer service and fair pricing in the foundation and waterproofing industry. Seeing an opportunity to address these needs, we founded Apex Foundation Experts to provide high-quality solutions and prioritize customer satisfaction.

What types of customers have you worked with?

We’ve worked with a wide range of customers, including homeowners, real estate professionals, and property managers. Regardless of their background or project size, our focus remains on delivering high-quality work and exceptional service tailored to each customer’s unique needs.

Describe a recent project you are fond of. How long did it take?

Recently, we waterproofed and stabilized a customer’s home, resolving an issue she had been dealing with for years. We’re proud of this project, which took 1 day as it provided her with much-needed peace of mind and resolved a long-standing problem

What advice would you give a customer looking to hire a provider in your area of work?

Choose a provider with proven expertise and experience in foundation repair and waterproofing. Check their credentials, reviews, and past projects to ensure they’re reputable. Get multiple quotes to compare pricing and services. Make sure they offer a detailed, transparent estimate and understand their warranty or guarantee policies. This will help you find a reliable provider who delivers quality work and meets your needs We’re confident Apex Foundation Experts offers top-notch affordability and quality.”

What questions should customers think through before talking to professionals about their project?

Before talking to professionals, consider these questions: What specific issues are you experiencing with your foundation or waterproofing? What are your goals for the project, and what outcomes are you expecting? What is your budget, and do you have a timeline for completion? Have you had any previous inspections or assessments done? What level of disruption are you prepared for during the project? Are you seeking any particular warranties or guarantees? Having clear answers to these questions will help you communicate effectively with professionals and ensure that you get the best solution for your needs.