Fixing Fitness

Serves Back Bay, MA

35244

Hired 636 times

3 employees

36 years in business

$150/service call

4.9

This pro accepts payments via Cash, Credit card, Google Pay, PayPal, Square cash app, and Venmo.

Next Service

Hours

Sun 12:00 pm - 2:00 pm

Mon 12:00 pm - 1:00 pm

Tues 12:00 pm - 1:00 pm

Wed 12:00 pm - 2:00 pm

Thurs 12:00 pm - 2:00 pm

Fri 12:00 pm - 2:00 pm

Sat 12:00 pm - 2:00 pm

Credentials

Background Check

Craig Chazan
Completed on 2/23/2021

Introduction

We have been in business since 1989. We sell and service all residential and commercial fitness equipment. We can repair your treadmill, Cross Trainer and anything else fitness equipment related. We truly enjoy being able to help every customer to the end, whether it's repairing or pointing them in the right direction for replacement.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

I treat every piece of equipment like it was my own.

What is your typical process for working with a new customer?

Diagnosis, followed by follow up if parts are needed. Assembly is one trip.

What education and/or training do you have that relates to your work?

I am an electro-mechanical engineer. I have been factory trained by all manufacturers.

How did you get started doing this type of work?

When I began in 1988, I was working part time in a Health Club maintaining their equipment. A company came in to the gym I worked at called Total Fitness Products. They were replacing some equipment in the facility I worked at, and asked me if I wanted a job. a year later they went out of business and I began fixing Fitness.

What types of customers have you worked with?

We work on every single brand and model of commercial and residential fitness equipment. Life Fitness, Matrix, NordicTrack, ProForm, Nautilus etc...

Describe a recent project you are fond of. How long did it take?

It's very gratifying to help a customer repair a piece of equipment at a reasonable price.

What advice would you give a customer looking to hire a provider in your area of work?

I always tell each customer base the investment of the repair on the age and the original cost of their unit. You should only spend 50% of original cost.

What questions should customers think through before talking to professionals about their project?

Every customer should think about the amount of money they want to invest in their repair. Please call me.