DM Legal Documents

Serves Whittier, CA

35244

Hired 4 times

1 employee

3 years in business

Not yet available

4.0

This pro accepts payments via Cash, Check, PayPal, and Zelle.

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Credentials

Background Check

Diane Mercado
Completed on 8/11/2021

Introduction

I offer competitive pricing along with good customer service. This includes travel to the customer's home at no additional cost to the customer within 15 miles from Eastvale. There are no hidden costs. I explain all fees upfront. I have an "I can get the job done" attitude. The matter is completed within a reasonable amount of time.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

My prices are competitive. I will list a starting at price and will always advise if there are additional fees not covered in the matter during the consultation.

What is your typical process for working with a new customer?

I will schedule a convenient time in person or by phone, zoom. I provide all services and pricing in writing. I provide clients with periodic updates.

What education and/or training do you have that relates to your work?

I have an Associate's degree in Paralegal studies. I have also worked as a Legal Document Assistant (preparing level documents) for two and a half years (2.5). Prior to that I freelanced and volunteered at the Pomona Courthouse for a year.

How did you get started doing this type of work?

I became interested in the legal field approximately 15 years ago when I was helping friend with a custody and visitation. This immediately sparked my interest in the field of Family Law.

What types of customers have you worked with?

I have prepared documents for Family Law, Living Trust, Name Change, Deeds, Conservatorship, and Guardianship, Small Claims

What advice would you give a customer looking to hire a provider in your area of work?

I would suggest to shop around compare services and reviews.

What questions should customers think through before talking to professionals about their project?

What I always ask my clients, "what is your goal" or "what is the outcome you are looking for". This helps to narrow down what services a client is looking for and also outlines a clear objective.