MCS Cleaning Services Inc

Customers can rest asure that our prices are the most expensive ones in the area for the quality we deliver, and in the end we might be giving some consideration, maybe doing windows molding with out charging, or screens, all will depend on the job size and or dificulty.

We want to make our process as easy and simple as possible for our new customers. The first step is to tell us us exactly what needed to be done. We will listen carefully, asking questions where needed, so that we make sure we learn exactly what they are looking to get it done Best Practices For a Smooth New Customer Onboarding Process 1. Personalize the Experience. Regarding new customer onboarding, one size doesn't fit all. Personalizing the experience is key to making them feel special. Gone are the days of generic welcome messages and cookie-cutter onboarding processes. Instead, we take the time to understand our customer's unique needs and preferences. We strongly believe the onboarding process helps our business by: Making customers feel comfortable. As a customer, a good onboarding process helps me feel confident about purchase will be worth the dollar and also sets a positive tone for the future. Increasing customer retention. The customer journey is the path taken by our target audience toward becoming loyal customers. So it’s really important to understand – both in terms of what each step entails and how we can improve each one to provide a maximally impressive and enjoyable experience. A thorough customer onboarding process: Introduces our business processes; Reveals our new customers needs and our proposed strategy; Set expectations for contracts, payments, and communication; Aligns on work processes and quality of the service privided.

As business owner I have complete a few training courses a long the years, in the cleaning industry an expert on how to strip and wax any tipe of floor, And also customer service training, basics for the business.

August 1995, my brother was cleaning a restaurant, on goldmine St San Francisco, he told me that the company who was employing him had not paid him for several months, as translator spanish english we went to talk to the restaurant about the situation. the manager told me, bring me a business lisence and insurance and will give you the contract in that very moment, a week later i come up with the documents we sign contract, That was the begining of the long 29 years in business, and with the time we start doing everything commercial and residential.

Every customer that want to give us their business, big jobs small jobs medium size all are welcome here. just on windows we only do 1 to 4 story high.

Well there is the first Brazillian house in San Francisco, we are in love with this house every time we get it done I personally go, because i like how they appreciate our effort of getting all the details in each window. it is hilly terrain that we can barely stand there, but i like that dificult to get the job done we enjoy it.

Don’t just focus on cheapest deal. for experience over many years serving people, is price, in spanish we say, cheap is always expensive. in the end Whether you hire an individual or a business, request that the employees working in your home have a background check done, or you may want to complete one on them yourself for. Asking people you know is always best when looking to hire for home services, but if you don’t know who to ask, online reviews are considered the best way to go. what past customers experience was with the company you are trying to hire.

The customer should have the following list to ask all contractors: 1) 1 Are you licensed? (depending on state you live in) 2) Are you insured or bonded? (General liability etc.) 3) References from past or more recent jobs done? 4) Do you have experience doing this type of job? Do you have a clear idea of how long the job is going to take,