Frost&Fresh Cleaning LLC

Serves Champlin, MN

35244

Hired 6 times

2 employees

Not yet available

$100

5.0

This pro accepts payments via Cash, Check, Credit card, Square cash app, Stripe, and Zelle.

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Credentials

Background Check

Olena Chaban 
Completed on 4/2/2025 

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Introduction

Welcome to Frost & Fresh Cleaning, where cleanliness meets professionalism. As a proud family-owned business rooted in Minnesota values, we are committed to transforming residential and commercial spaces into spotless, fresh environments. Our mission is simple: to provide exceptional cleaning solutions with a focus on reliability, efficiency, and customer satisfaction.

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Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

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Our pricing depends on the size of your home, the level of cleaning required and the selected services. We accept payments via cash, credit/debit cards, Zelle and electronic transfers.

What is your typical process for working with a new customer?

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Our process is simple and designed to make your experience seamless: 1. Initial Consultation - We discuss your cleaning needs, preferences and schedule. This can be done via phone, email or messaging. 2. Estimate & Booking - Based on the details, we provide a price estimate and schedule a convenient cleaning appoitment. 3. Cleaning Day - Our team arrives fully equipped and follows your specific instructions to ensure a through and proffesional cleaning. 4. Final Walkthrough - If you are home, we can do a quick walkthrough to ensure everything meets your expectations. 5. Feedback & Follow-up - We appreciate your feedback and offer recurring cleaning options for ongoing service. Let us know how we can best meet your needs!

What education and/or training do you have that relates to your work?

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Our team has extensive experience in the cleaning industry, with hands-n training in professional cleaning techniques, sanitation standart and the safe use of cleaning products. We stay up to date with industry best practices to ensure high-quality service. Additionally, we prioritize customer service training to provide a friendly and reliable expirience for our Clients.

How did you get started doing this type of work?

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Frost & Fresh Cleaning is a family-owned business, and our passion for cleaning started with the desire to help busy households maintain a fresh and organized home. With years of experience and a commitment to high-quality service, we decided to turn this passion into a professional cleaning business. Our goal is to provide reliable, top-notch cleaning services while building lasting relationships with our clients.

What types of customers have you worked with?

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We have worked with a wide range of customers, including: 1. Homeowners & Renters – From busy families to individuals who need regular or deep cleaning services. 2.Landlords & Property Managers – Providing move-in/move-out cleanings to prepare homes for new tenants. 3. Real Estate Agents – Helping stage and clean homes before showings and sales. 4. Small Businesses & Offices – Ensuring a clean and professional workspace. No matter the client, we tailor our services to meet their specific needs and ensure a spotless environment!

Describe a recent project you are fond of. How long did it take?

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One of our recent projects that we’re particularly proud of was a regular cleaning for a small apartment in the city. The client needed a cleaning after the holidays, as the apartment had gotten quite messy. We focused on cleaning the kitchen (removing food leftovers, cleaning the stove and fridge) and the bathroom (tackling hard water stains and cleaning the tiles). The project took about 4 hours. We worked as a team of two, and the result really impressed the client, as the apartment looked much fresher and cleaner. The client was very satisfied with the work, and we set up a schedule for regular monthly cleanings. It was a great example of how a thorough cleaning can bring back the comfort and cleanliness to a home, and that’s exactly why we love what we do!

What advice would you give a customer looking to hire a provider in your area of work?

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1. Check Reviews & Reputation – Look for a company with positive customer reviews and testimonials to ensure reliability and quality service. 2. Verify Experience & Services – Make sure the provider offers the specific type of cleaning you need (e.g., deep cleaning, move-out cleaning, eco-friendly options). 3. Ask About Supplies & Equipment – Some companies bring their own products, while others may require you to provide them. Clarify this in advance. 4. Understand Pricing & Policies – Request a clear price estimate and ask about cancellation policies or additional fees. 5. Look for a Satisfaction Guarantee – A professional cleaning service should stand behind their work and be willing to address any concerns. 6. Assess Communication & Professionalism – Choose a provider who is responsive, punctual, and clear about their process. By taking these steps, you can find a reliable cleaning service that meets your needs and expectations!

What questions should customers think through before talking to professionals about their project?

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Before reaching out to a cleaning service, consider the following: 1. What type of cleaning do I need? – Regular maintenance, deep cleaning, move-in/move-out, post-construction, etc. 2. What areas of my home need the most attention? – Specific rooms, high-traffic areas, or special requests (e.g., inside appliances, baseboards, windows). 3. Do I have any preferences for cleaning products? – Standard or eco-friendly products, fragrance-free options, or allergy considerations. 4. How often do I need cleaning? – One-time, weekly, biweekly, or monthly service. 5. What is my budget? – Understanding your price range helps in choosing the right service package. 6. Do I need to be home during the cleaning? – Decide if you prefer to be present or provide access to the cleaners. 7. Are there any pets or special instructions? – Inform cleaners about pets, alarm systems, or specific home entry details. Having clear answers to these questions will help professionals provide a more accurate quote and service tailored to your needs!

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