Window Hero Lake Norman

Serves Huntersville, NC

35244

Hired 19 times

12 employees

19 years in business

$150

4.9

This pro accepts payments via Cash, Check, and Credit card.

Next Service

Hours

Sun Closed

Mon Closed

Tues Closed

Wed Closed

Thurs 1:00 pm - 5:00 pm

Fri 8:00 am - 5:00 pm

Sat Closed

Credentials

Background Check

Alexander Bodick
Completed on 10/30/2023

Introduction

At Window Hero, we understand that you want your home or commercial property to look and feel brand new. Your Lake Norman window cleaning company needs to have the experience, expertise, and equipment to return your windows to their former glory. And that same concept applies to finding the right pressure washing and gutter cleaning service in Lake Norman. That’s why the Window Hero team prioritizes training, quality, and customer service. Providing you with the most professional and comprehensive service for your Lake Norman home or commercial property.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

Every home is as unique as the person requesting the work. We can do generic over the phone pricing as well as a free on site assessment to ensure you are getting the most accurate pricing while also communicating both sides expectations and commitments.

What is your typical process for working with a new customer?

We can be as thorough as the customer allows. We do try to do some discovery on what services they want, when the last time any of this was done by a professional, timeline on project, the scope of work, etc. We want to do a thorough investigation to ensure we can provide the highest customer experience, quality, and on the quickest timeline.

What education and/or training do you have that relates to your work?

We are both IWCA and PWNA certified while also providing over 250 hours of on site training for all new employees.

How did you get started doing this type of work?

AJ, our owner, started working for our founders location. After enjoying several years of leadership development trainings, promotions, and in the field training, he decided to buy into the franchise model and started Window Hero Lake Norman in 2017!

What types of customers have you worked with?

We work with every type of customer. Residential, Commercial, General Contractor, Property Manager, HOA Board, etc. Everyone has a property that needs to be cleaned but also is unique in their circumstances.

Describe a recent project you are fond of. How long did it take?

There were 2 projects that I have enjoyed recently. One was a 20 building HOA community that the board came up to our team directly at the end of the project to congratulate us on the best quality and communication that they have ever had.

What advice would you give a customer looking to hire a provider in your area of work?

How we price things are in consideration of hiring in house with 250 hours of in field training, our "standard" pricing includes what some companies consider as "add-ons", and we want to give you the highest customer experience from superb communication, being on time, efficient in our services while also providing the highest quality. If those qualities are what you are looking for, then we are that company!

What questions should customers think through before talking to professionals about their project?

What, When, and How Much? For us, we want to give you what you want in the quickest time frame possible!