Hope City Cleaning

Serves Smyrna, TN

35244

Hired 259 times

12 employees

9 years in business

$100

4.6

This pro accepts payments via Cash, Check, Credit card, PayPal, Square cash app, Venmo, and Zelle.

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Credentials

Background Check

Ebenezer Akusaki
Completed on 2/24/2022

Introduction

What's better than a clean Home/Office? A clean home or office that use zero chemical and is COVID safe. We don’t just clean but also sanitize, deodorize, disinfect, and humidify homes top to bottom so you have one less thing worry about. Currently, we are the ONLY premium cleaning service provider here on thumbtack. We are a fully registered, bonded and insured cleaning company with a hospital grade green cleaning technology. We also follow CDC guidelines and protocols of mask wearing and social distancing. Cleaning with the goal of infection control to bring about effective cost savings to our customers. Our cleaners are well trained, compassionate, patient and above all, understand the cleaning formula. Call for your complete facility care including Janitorial, floor care, window cleaning etc both residential and commercial properties. Construction clean up etc

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

Our pricing is among the lowest while providing excellent service. We don’t finish until the customer is satisfied. Our pricing includes taxes with no hidden fees. We provide free estimates to our customers

What is your typical process for working with a new customer?

First is to review all project details to confirm final price including discounts. We try to understand what the customer needs versus the request details.

What education and/or training do you have that relates to your work?

Our cleaners understand the cleaning formula, well trained, certified and insured, background checked and verified. We have training videos for all types of cleaning for our employees.

How did you get started doing this type of work?

Personally had passion for cleaning.

What types of customers have you worked with?

We work with all kinds of customers including Medical officials, churches, auto dealerships, home owners, commercial offices, industrial establishment, Transportation, Local Government, restaurants, sales floor stripping and waxing etc

Describe a recent project you are fond of. How long did it take?

Industrial cleaning and janitorial work at Saia trucking. Project is recurring and managers as well as workers like our service. One truck driver remarks “you are the best cleaning company we have ever had “

What advice would you give a customer looking to hire a provider in your area of work?

Hire a company that uses ONLY disinfecting chemicals. Hygienic cleaners offering competitive pricing. Hire well trained hospital grade cleaners for your house or office. Hire a registered, insured, and bonded company you can rely on for any type of cleaning.

What questions should customers think through before talking to professionals about their project?

Am I hiring the right company that has infection control programs? Is the company registered, insured, and bonded. What training programs do they have for their employees. Do they use eco friendly disinfectants etc