"ARM"LOCKSMITH AND REMODELING GROUP

Serves Providence, RI

35244

Hired 937 times

10 employees

15 years in business

Free service call

4.9

This pro accepts payments via Cash, Check, Credit card, PayPal, Square cash app, Venmo, and Zelle.

Next Service

Hours

Sun 8:00 am - 8:00 pm

Mon 8:00 am - 8:00 pm

Tues 8:00 am - 8:00 pm

Wed 8:00 am - 8:00 pm

Thurs 8:00 am - 8:00 pm

Fri 8:00 am - 8:00 pm

Sat 8:00 am - 8:00 pm

Credentials

Background Check

Harutyun Sahakyan
Completed on 1/31/2018

Introduction

ARM LOCKSMITH AND REMODELING GROUP can help you with not only LOCKSMITH services and also door installation, window installation , masonry and full remodeling services ! Our highly trained crew are fast, affordable, reliable, and provide a full range of locksmith and Remodeling service residential, and commercial. The need for locksmith services is often the result of an unexpected and unplanned situation, such as a lock repair or replace, broken door frame or door. We understand how important is your safety and we are dedicated to providing exceptional service to get your home safe. ARM locksmith and Remodeling Group has continued to grow and expand over the last 12 years because we strive to make customer satisfaction our top priority. We understand that the need for locksmith, door installation services often arises from a negative situation (a broken key, being locked out,broken door, etc.), so providing high quality, professional services is very important to us. Residential: Whether you are buying a new home or need to have a faulty lock replaced or door replaced, our goal is provide you with a sense of security and high-quality, professional service at a reasonable cost. Commercial: It's important that every workplace take the necessary precautions to protect employees and business assets. We can help by installing secure / dependable locks, doors and reviewing your security systems.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

We realize that typically no two jobs are the same so we strive to get as much detail as possible from every potential job. We prefer to look at the property/project to ascertain what exactly is entailed to achieve the best end results for our customers. This allows us to give the best possible price to our customers and never have to add extra costs at the end. $35 service call ( waived if hired)

What is your typical process for working with a new customer?

We enjoy meeting our customers face to face and LISTENING to them. What do they need done? What deadlines exist? We hope to convey to them that we are a trustworthy company and have their best interests in mind at all times.

What education and/or training do you have that relates to your work?

To become a locksmith, most locksmiths complete some type of formal training. This training can last between three months and four years...

How did you get started doing this type of work?

I got invited from one of my friends and start getting jobs after 4 days of experience and Thanks God I know lot about locks now after 10 years of experience and trying to learn more things.

What types of customers have you worked with?

We work with all types of customers. We do residential or commercial projects and no job is too small.If you need a residential or commercial Locksmith we are the company to call.

Describe a recent project you are fond of. How long did it take?

I was installing a Keri System for 8 family house and it took me about 3 hours .

What advice would you give a customer looking to hire a provider in your area of work?

Look to establish a friendship with whoever it is you will give your business to. Make sure that they are responsive to your phone calls and emails. There is nothing more frustrating then working with a contractor that you can’t ever seem to reach. We realize this and work hard to ensure that you feel like our only customer. And while we realize that this is a business agreement we want to take stress and tension out of the equation and build a friendship throughout the process.

What questions should customers think through before talking to professionals about their project?

2) Are you insured or bonded? (General liability etc.) 3) References from previous customers that you can either talk with or see the work in person 4) Check the Better Business in your area. Sometimes the contractor will have complaints/compliments. If complaints READ THEM!!!! 5) Ask about budgets from previous jobs: i.e. met or went over budget? Why? These are just a few I can think of for now.