A - On The Move - Lowcostlivin

Serves Western Hills, OH

35244

Hired 158 times

6 employees

6 years in business

$110/hour

4.9

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Samsung Pay, Square cash app, Stripe, Venmo, and Zelle.

Next Service

Hours

Sun 12:00 am - 11:59 pm

Mon 12:00 am - 11:59 pm

Tues 12:00 am - 11:59 pm

Wed 12:00 am - 11:59 pm

Thurs 12:00 am - 11:59 pm

Fri 12:00 am - 11:59 pm

Sat 12:00 am - 11:59 pm

Credentials

Background Check

Marze Cromwell
Completed on 6/10/2022

Introduction

Here to take the stress out of moving! Together we have coordinated and assisted on nearly 700 moves in the Cincinnati Area. Our team of experienced pros are dedicated to making the moving process as easy and enjoyable as possible! We achieve this by planning and staying one step ahead, utilizing all of our tools (dollies, furniture blankets, wrap), and packing effectively. Services include: - Furniture moving - Assembly and disassembly - Packing/ Unpacking - Junk Removal Let us know what you need and we'll get right back with you with a quote.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

All of our prices are set at a flat rate, meaning the total price is only be dependent on the hours worked!

What is your typical process for working with a new customer?

Our first step when working with new customers is communicating with them. Having the details of the move sorted prior to starting not only gives customers more assurance but also helps the move flow smoothly since everything has been accounted for. This will save time and in turn, save the customers money!

What education and/or training do you have that relates to your work?

Most of the team at All-Star Moving are all college educated. Along with this, everyone at All-Star moving has several years of moving experience. Any new members who join the team will work closely with our seasoned pros to assure the best quality service for the customer.

How did you get started doing this type of work?

All-Star Moving started with a group that wanted to give customers the full extent of what a great move can be; a 5-star experience each and every time. We not only want the move itself to be great, but we want every aspect of the process to be great along the way. From customer service, to our simple pricing breakdown, to the move itself.

What types of customers have you worked with?

Having had several years of experience between all of our members, we have worked in many different environments with many different people. As a result, we have become accustomed to understanding the needs of our various customers and providing solutions that fit these needs along with alternative solutions.

Describe a recent project you are fond of. How long did it take?

We love every project where our customers are overjoyed with the service we provide. This is our goal each and every time!

What advice would you give a customer looking to hire a provider in your area of work?

- Reading reviews is a great way to gauge the potential of a company fitting your needs based on the satisfaction from past customers - Reaching out to a company before booking, and getting a feel for the customer service is usually a good sign of the professionalism of a company

What questions should customers think through before talking to professionals about their project?

-Approximately how many movers they’ll need -What level of service they’d need (assembly, packing, loading and unloadingl) -Conditions for the movers (weather, most convenient place to load truck, etc.)

A - On The Move