The Grand Services LLC

Serves Greensboro, NC

35244

Hired 68 times

3 employees

16 years in business

Not yet available

4.8

This pro accepts payments via Credit card, PayPal, Square cash app, and Venmo.

Next Service

Hours

Sun 11:00 am - 2:00 pm
Mon 2:00 pm - 6:00 pm
Tues 2:00 pm - 6:00 pm
Wed 2:00 pm - 6:00 pm
Thurs 2:00 pm - 6:00 pm
Fri 11:00 am - 6:00 pm
Sat 10:00 am - 3:00 pm

Credentials

Background Check

Brandy Thomas 
Completed on 6/7/2020 

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Introduction

We are passionate in what we do! We love what we do, and we continue to strive for excellence for every guest. Yes we call our clients “guests", because we want them to become an extension of our family atmosphere. The combined almost two decades experience and knowledge we bestow allows us to be traditional but creative. Creating an unique experience is majorly important to demonstrate to every guest. As an example of the experience, we love our guests to be pleasantly surprised by the taste of a particular dish when they questioned if it could be done!…….When it goes from silence, to “Ooo's and yumm's” and the smiles on their faces appear. 🤩Success achieved! Nevertheless, TGS would be honored to provide services for all. As all businesses incur cost, we incur more cost from every inquiry. And we take every inquiry seriously. Thus, we hope you are serious as well. TGS have policies and procedures in place to benefit all parties involved. So when you’re ready we look forward to hearing from you. The TEAM

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Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

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Yes it begins with usually if the guest has a head count and base budget. But could change depending the menu and any additional amenities needed.

What is your typical process for working with a new customer?

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Talking to the guest and getting a feel of what the guest wants and needs. Gathering all the information needed at the beginning helps to have a great start for great service. If there is further development needed, we will then follow through to contact the guest back in a reasonable time.

What education and/or training do you have that relates to your work?

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I attended The Art Institute of Charlotte to study Culinary Art. Along with my extensive years of cooking with my family's catering business. I then relocated to Charlotte, and began the journey of my purpose. Leading up to working at several catering companies; i.e. a long standing historical B&B and a few other catering companies located in Charlotte.

How did you get started doing this type of work?

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As mentioned in another question, my family has a catering business that I grew up in. And staying in the kitchen since I was young girl.

What types of customers have you worked with?

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Various "guest". A wide range of people from all sides.

Describe a recent project you are fond of. How long did it take?

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I’m biased All my events I’m fond of...

What advice would you give a customer looking to hire a provider in your area of work?

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Do your research and talk with the potiental caterer. And that provider gives you that energy of passion and comfort....they’re the one to choose.

What questions should customers think through before talking to professionals about their project?

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Having the majority of their questions written down

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