ApexTCG

Serves Raleigh, NC

35244

Hired 73 times

3 employees

3 years in business

$75

4.9

This pro accepts payments via Apple Pay, Cash, Check, Venmo, and Zelle.

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Credentials

Background Check

Guy Yair
Completed on 4/27/2024

Introduction

At ApexTCG, we specialize in providing high quality computer hardware and software solutions. I am ready to help you with any computing needs you may have – from building a custom gaming PC to optimizing your current setup. With our wide selection of components and services, we ensure that you get the best products and services for your budget.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

75 USD Initial on sight diagnostics + repair costs 50 USD Per hour Remote Support

What is your typical process for working with a new customer?

We will start by understanding the requirements at hand I will recommend solutions and different options according to the situation

What education and/or training do you have that relates to your work?

Over 7 years working in IT Helpdesk, Systems Administrator, Systems Engineer and Military background

How did you get started doing this type of work?

After the Military I started working for high tech company's providing technical support for both customers and company users

What types of customers have you worked with?

From Children to the elderly, customers, government and military personal

Describe a recent project you are fond of. How long did it take?

Migrated and installed an entire server room to a new building including wiring and installation of hardware from computers to servers network switches and firewalls

What advice would you give a customer looking to hire a provider in your area of work?

Read reviews and get good recommendations from friends and family Nothing wrong with doing research before requesting support

What questions should customers think through before talking to professionals about their project?

1. The requirements (What is the goal of this project and what do you wish to accomplish?) 2. Timeline 3. Budget and expectation